Verification Email Won't Send

[brains1999]

I am desperate for help with this issue, I would like to apply for many freelancer jobs but the verification email won't send. I've resent the email multiple times and checked all my folders. Can anyone help?

[BojanS · Accepted solution]

Hi Brian,

Please resend the email one more time, check your inbox and spam folder, make sure you've entered the email address correctly and lastly use the option to change the email address you provided if you are still having issues. Let us know if you received the confirmation email.

[brains1999]

Hi Bojan,

I would like to notify you that I have tried all of the solutions you have advised me to do. And that the fact I have done so was stated in the OP. I have gone as far as to make a new email and it still will not work.

[brains1999]

Never mind my previous response. I resent the email and it worked as it should. Thank you!

[reisen_digital]

Hi there,

I'm having the same issue.

I have sent multiple verification emails it for over a week but I still haven't got anything,

Both spam box and filters are empty. How could we sort this issue?

Tks

[JoanneP]

Hi Tamara,

Can you please check your email if you now received the verification message? Thanks!

[jyn_henzel]

I am trying to sign up but not recieving my verification email as well. I have tried to resend multiple times and checked my Spam folder, but nothing has came in. 

[AveryO]

Hi Jyn, 

I shared your account information with the Customer Support Team and they will look into this further.

[AveryO]

Hi Jyn, 

Could you please confirm if you received the verification email already? The team has confirmed that they have sent it again. 

[jyn_henzel]

Thank you. I have received the email verification. Thank you for all of
your help!

Cheers,
Jyn

[b89e81b6]

Hi, I can't verify my email. I haven't received anything and when I click to "verify" this error appear: "{ "code": 403, "message": "Forbidden. You do not have sufficient permissions to access this page." }

[AleksandarD]

Hi Daria,

I'm sorry for the inconvenience this has caused you. One of our team members will reach out to you directly via a support ticket to assist you further. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.

Thank you.

[eddiejr7891]

Hello Aleksandar!

I got the same issue. I even created a new email address but encountered the same thing. I waited for 24 hours but still it did not solve my problem.

I hope you could help me on this.

Thank you in advance.

Eddie

[g_vasilevski]

Hi Eddie,

Could you please try resending the email now and let me know if you`re still not receiving it on your end? Thank you.

[NikolaS]

Hi Adnan,

Thank you for following up. One of our team members will reach out to you directly via email to assist you further.

[c35e951a]

Hello, I am also trying to verify my account, but I can not seem to get the verification email, even though I tried several times and followed all of the steps. Can you help me?

[NikolaS]

Hi Adnan, 

Could you please resend the email one more time, check your inbox and spam folder, make sure you've entered the email address correctly and lastly use the option to change the email address you provided if you are still having issues? Let us know if you received the confirmation email.

[c35e951a]

Hello Nikola,

I have tried resending it again and I checked the email address, still have not received the verification email.

[dolmaleesa]

I dont have text, is there any way I could recieve any other form of verification?

[BojanS]

Thank you for reaching out to us, Aleesa.

I've escalated your account information to our support team. One of our agents will reach out to you directly to assist you with your phone verification process.

[peggyd33]

I am experiencing the same issue.  Your email verification keeps sending emails with links that have expired. Even when it is done instantly.  You really need to fix this issue.

Thank you

Peggy **Edited for Community Guidelines**

[JoanneP]

Hi Peggy,

I've shared your concern about email verification and one of our team members will reach out to you directly via support ticket to assist further. Thank you!

[veronicagine]

Hi,

I’ve been using the app for a few weeks now and I received the attached email today. I don’t understand how to verify my email when all the communication is being sent to that email. I don’t use any other email address.
I received messages today that I can’t reply. Please help!
Thanks.

Veronica

**Edited for community guidelines**

[574afee3]

can you please help me with one of two of my emails. ive tried to sign up for this on both and cant seem to get an email any times so if you could send one that would be great thanks.

[JoanneP]

Hi Ethan,

I'd be happy to assist you with your concern. I would just like to confirm, are you referring to this account that you used to post here in the community?