🐈
» Forums » Freelancers » Waiting to hear from Customer Support
Page options
Jeffrey's avatar
Jeffrey B Community Member

Waiting to hear from Customer Support

Hello,

 

I received an acknowledgement from CS stating they were looking into an issue with my profile. This was on Monday, I have not heard anything from them since then. I asked for an update the other day, but have not heard anything back. Could a member of the Upwork team kindly look into this for me it would be much appreciated.

 

Thank you.

2 REPLIES 2
Aleksandar's avatar
Aleksandar D Community Manager

Hi Jeffrey,

 

I already followed up with the team handling your case and you can expect an update on your open ticket very soon.

 

Thank you.

~ Aleksandar
Upwork
Jeffrey's avatar
Jeffrey B Community Member

Thank you Aleksandar I appreciate your help.