Dec 3, 2020 07:03:02 AM Edited Dec 3, 2020 07:05:48 AM by Martin A
Solved! Go to Solution.
Dec 3, 2020 07:30:15 AM by Bojan S
Hi Martin,
In order to get a Job Success Score, freelancers need to complete:
More than 90% of freelancers have a score after 5 projects, and nearly all freelancers have scores after completing eight projects.
To get the Top Rated badge, you'll need to fulfill all of the requirements mentioned in this help article.
Thank you!
Dec 22, 2020 09:31:54 AM by Abid H
Sir,
I fulfilled these given conditions
Projects with 2 (or more) different clients who left feedback4 (or more) different contracts within 24 months
Why my JSS is not available yet?
Jan 2, 2021 11:38:59 PM by Petra R
Abid H wrote:I fulfilled these given conditions
Why my JSS is not available yet?
Because you only have 3 completed contracts. You need at the very least 4 completed contracts with at least 2 different clients.
Jan 2, 2021 10:54:04 AM by Syed Mohammad A
Hi everyone.
I recently joined upwork as a freelancer less than a month ago. I have completed more than 5 jobs (some of them have not been given a rating by my employer whilst some haven't been ended by my employer). I read somewhere on upwork that after completing 5 jobs many freelancers are able to see their JSS. If I am unable to see mine, is it because my employers have not ended the contract (though they have payed me) and/or they ended the contract but did not rate me?
I haven't received the 'rising talent' badge as well even though I have completed 100% of my profile, keep applying to new jobs, passed the readiness test and remain an active member. Any reason that could lead to this possibility? (I still haven't spent any money to buy new connects because I did not need them yet, could this be a reason?)
Jan 2, 2021 02:55:19 PM by Aleksandar D
Hi Syed,
Not all projects and clients are equal, so the time it takes to get a Job Success Score varies. In order to get a Job Success Score, you need to complete:
More than 90% of freelancers have a score after 5 projects, and nearly all freelancers have scores after completing eight projects. We exclude clients whose freelancers report a history of unreasonable feedback so their scores won't count against you, but that may mean it takes longer to receive your initial score. You can check out this help article to learn more about JSS.
The Rising Talent status is assigned automatically when a freelancer meets the requirements listed here. This process is working as designed and we can't specify a reason why a freelancer isn't eligible for receiving the Rising Talent badge. Once you qualify, you should receive a notification letting you know.
Thank you.
Jan 9, 2021 01:24:30 PM by Fatih O
Hello, So far I have completed 8 projects successfully. I have got only 5 stars feedback. But I don't have Job Success score yet and Raising Talent label. When my profile is updated showing Job Success Score yet and Raising Talent? Kind regards.
Jan 9, 2021 03:45:19 PM by Luiggi R
Hi Fatih,
First off, congrats on the projects completed! In order for you to get a Job Success Score, you must have completed projects with 2 or more different clients and 4 or more different contracts within the past 24 months. On that same note, JSS is updated every two weeks and when I looked at your contracts, it seems a good number of them were completed past the last update. Please check next week after the JSS update and you'll likely have it.
Regarding the Rising Talent badge, it is automatically assigned when a freelancer meets the requirements listed here. Once you qualify for the badge, you will receive a notification letting you know and it will also reflect on your profile.
Thank you.
Jan 10, 2021 01:41:59 PM by Fatih O
Hi Luiggi,
Now I qualified the requirement list. So do I have to wait for the system to reflect my account?
Thank you.
Regards
Fatih
Jan 10, 2021 02:30:29 PM by Luiggi R
Hi Fatih,
If you are referring to the Rising Talent badge, I'd like to clarify that once you have a Job Success Score, you would not be able to have the badge. Nonetheless, now you can work toward earning Top Rated status. Feel free to check this help article to learn more.
Thank you.
Jan 9, 2021 11:14:01 PM Edited Jan 10, 2021 09:10:51 AM by Petra R
Fatih O wrote:Hello, So far I have completed 8 projects successfully. I have got only 5 stars feedback. But I don't have Job Success score yet a
You'll get a JSS next time the JSS is calculated, which is next Sunday.
Edited: There you go, The JSS updated today and you have it now 🙂
Jan 16, 2021 12:40:21 AM Edited Jan 16, 2021 01:00:21 AM by Nikola S
I didn't get the job success score and i have in progress 2 projects but showing only one project.
**Edited for Community Guidelines**
Jan 16, 2021 01:26:49 AM by Nikola S
Hi Sujit,
Thank you for reaching out to us. I checked and there are no earnings yet for this contract. In general, when you receive the earnings, the contract should show on your work history.
Regarding your concern about your Job Success Score. Please know that not all projects and clients are equal, so the time it takes to get a Job Success Score varies. In order to get a Job Success Score, you need to complete:
More than 90% of freelancers have a score after 5 projects, and nearly all freelancers have scores after completing eight projects.
You can find more information about JSS in this help article.
Thank you,
Jan 22, 2021 09:37:05 AM by Karolina K
Hey guys,
I have 4 completed jobs with 3 different customers. Why haven't I still received my JSS? When will I receive it?
Jan 23, 2021 01:31:25 AM by Patrick M
Hi,
I have 5 completed jobs but still can't see my JSS. How longer should I wait?
Jan 23, 2021 01:49:36 AM by Petra R
Patrick M wrote:Hi,
I have 5 completed jobs but still can't see my JSS. How longer should I wait?
It is only calculated once every 2 weeks, on Sunday evening UTC. It will next be calculated tomorrow
However, be careful what you wish for. No JSS is better than a poor JSS
Jan 24, 2021 03:17:11 AM by George M
I haven`t used the platform for a few years and my job success score dissapeared; also I don`t have a rising star badge or whatever.
As you can imagine I`m having a hard time getting projects.
Is there a way to restore the stats?
Jan 24, 2021 03:49:56 AM by Petra R
George M wrote:I haven`t used the platform for a few years and my job success score dissapeared;
You haven't been working on Upwork since 2016, so there are no contract outcomes in the maximum JSS-Calculation window of 2 years.
You'll need 4 to 8 completed contracts from a minimum of 2 different clients to get a JSS. The RT status is for new people who haven't done enough contracts for a JSS yet.
Jan 24, 2021 04:03:08 AM by Martina P
George M wrote:I haven`t used the platform for a few years and my job success score dissapeared; also I don`t have a rising star badge or whatever.
As you can imagine I`m having a hard time getting projects.
Is there a way to restore the stats?
I don't think not having a JSS any longer is a huge disadvantage. You have a work history, so that is a big advantage over all the other freelancers that are completely new.
Jan 25, 2021 03:25:38 AM by Aleksandar D
Hi Hoverlyn,
Not all projects and clients are equal, so the time it takes to get a Job Success Score varies. In order to get a Job Success Score, you need to complete:
More than 90% of freelancers have a score after 5 projects, and nearly all freelancers have scores after completing eight projects.
We exclude clients whose freelancers report a history of unreasonable feedback so their scores won't count against you, but that may mean it takes longer to receive your initial score.
Thank you.
Jan 29, 2021 08:20:11 AM by Tasawar A
I have done 8 projects now but I still can't see JSS score anywhere on my profile. Can you please guide me?
Jul 11, 2021 11:56:31 PM by Muhammad E
Hi Upwork Team,
I've completed 5 projects for 5 different clients, so when will I see my Job Success Score?
Thanks in advance.
Jul 12, 2021 12:05:05 AM by Petra R
Muhammad E wrote:I've completed 5 projects for 5 different clients, so when will I see my Job Success Score?
You will need more because yours are very small.
You want to avoid doing jobs for $1.00 - it does not help your profile at all.
Sep 14, 2021 09:17:38 PM by Jerome L
Hi,
I have already completed 2 projects. Will I get JSS Score now? Plus I already earned USD 1k.
Thanks!
Mar 30, 2018 12:11:41 PM by Munib Ali L
Hello,
I've completed 4 projects of 4 different clients, more than 5 milestones, so when will I see my Job Success Score?
Thanks in advance.
Mar 30, 2018 12:17:13 PM by Melissa C
Sep 27, 2020 01:28:33 PM by Sami U
Hi.
i compeleted every job with 5 Star.. my JSS was 100% but today my JSS showing 61%..i don`t have any negative feedback on my profile.... so why my JSS gone 100 to 61. please guide me.
Thanks.
Sep 27, 2020 11:24:21 PM by Luiggi R
Hi Sami,
I was able to check that your JSS is calculated correctly. Keep in mind that contracts with no earnings and no feedback, whether closed or not, can significantly lower your JSS because they indicate client dissatisfaction. Additionally, the higher the earnings on a contract, the bigger the impact this can have on your JSS. Feel free to check this help article to learn more about how JSS is calculated.
Thank you.
Jul 26, 2021 02:39:04 AM by Mahad A
Could you please let me know why I haven't received my JSS yet?
Thanks
Jul 26, 2021 02:45:45 AM by Petra R
Mahad A wrote:Could you please let me know why I haven't received my JSS yet?
Because you have only 3 completed contracts with feedback, two of which are very low value.
Jul 26, 2021 02:47:24 AM by Goran V
Hi Mahad,
More than 90% of freelancers have a score after 5 projects, and nearly all freelancers have scores after completing eight projects. To learn more about Job Success Score, check out this Help Article. Thank you.
Oct 13, 2020 04:26:28 PM Edited Oct 13, 2020 04:27:05 PM by Muhammad Junaid A
Mar 30, 2018 12:35:58 PM Edited Mar 30, 2018 12:41:02 PM by Ashok G
I got three jobs kindle ebook reviews
Mar 30, 2018 01:24:51 PM by Petra R
Only one of your jobs appears to heve been closed. It usually takes 4 to 8 *completed* contracts to get a JSS.
Mar 30, 2018 10:02:16 PM Edited Mar 30, 2018 10:03:22 PM by Munib Ali L
Thank u for your reply. But I must ask that what if my clients don't close the contracts, as this is the situation with me and we can assume that these "in progress" jobs can take longer, and I myself don't want to close the contract because I'm assuming that clients can start new milestone at any time.
Mar 30, 2018 10:46:44 PM by Petra R
@Munib Ali L wrote:Thank u for your reply. But I must ask that what if my clients don't close the contracts, as this is the situation with me and we can assume that these "in progress" jobs can take longer, and I myself don't want to close the contract because I'm assuming that clients can start new milestone at any time.
You need at least 4 or 5 COMPLETED contracts to calculate a JSS.
So you need to wait until you have those.
May 8, 2020 09:12:09 AM by Rohit R
Contract Or Jobs Completed Of Different clients. And Does Contract From Same Clients Counts?
May 8, 2020 09:24:29 AM by Petra R
Rohit R wrote:Contract Or Jobs Completed Of Different clients. And Does Contract From Same Clients Counts?
4 to 5 (sometimes more) completed contracts from at least 3 different clients.
May 19, 2020 01:49:06 PM by Maruf L
Dear Petra,
What if i completed the job and client released the fund, but they didnt leave any feedback and status shows (in process) "like the 2 in my profile" . but i have a message saying by client that its all done? does it effect my profile or is their anything i can do? as i sent many of the text them but they are unresponsive
thanks
Maruf
Jan 27, 2021 01:20:13 AM by Oliver B
Hi .
Should I need to complete at least 4 or 5 projects from different clients ? can I have JSS even if two projects of them came to me from one client? also will their private feedback effect my jss? I would appreciate for your help about this question.
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