Oct 28, 2021 12:50:08 AM by Vivek K
Oct 28, 2021 01:14:01 AM by Goran V
Hi Vivek,
Once your client has resolved their problem the hold will be removed as well and you will be able to accept the offer. Thank you.
Oct 28, 2021 01:32:24 AM Edited Oct 28, 2021 01:37:20 AM by Goran V
Hello Goran,
Thanks for the update. I am new to the upwork and the client is saying he has already paid the money to upwork and it's payment is already verified he has send me screenshot also you can see in the attachment. And it's account is already working so do I need to inform him to check the the account status or payment information or it takes time to accept the offer.
Thanks,
Vivek
Oct 28, 2021 01:39:51 AM by Goran V
Hi Vivek,
Once your client has resolved their problem the hold will be removed and you will be able to accept the offer. Please keep in mind that I can't share details for another user with you. However, all you need to do is to refer to the message you will receive when you're accepting your offer. Thank you.
Oct 30, 2021 09:04:37 PM by Vivek K
Oct 30, 2021 10:12:37 PM by Petra R
Vivek K wrote:
How long it will take time to resolve the client account?
As long as it takes for the client to resolve their issue. Could be minutes, could be weeks, could be never.
Vivek K wrote:
The offer is expiring in 3 days can I accept the money after the offer expires.
No. The client would have to send a new offer.
Oct 30, 2021 10:56:27 PM by Vivek K
Oct 30, 2021 10:59:59 PM by Petra R
Vivek K wrote:
So what is the exact issue behind it.
Nobody will discuss your client's business with you. It is between your client and Upwork. You should stay out of it and get the client to contact Upwork and sort it out.
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