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mkeen36
Community Member

Window desktop time tracker not able to download from the upwork

Hi everyone, 

As I attempted to log in to the Upwork desktop, it redirected me to log in once on the web browser, promising automatic login to the Upwork desktop time tracker app. Despite numerous attempts, the Upwork timer failed to open. Eventually, I had to uninstall the Upwork desktop timer app. Now, the problem persists on the Upwork website's download section. If you can view the screenshot, it illustrates the issue where the Upwork website fails to display any information in the version to download, and the download button itself is disabled. This is affecting my work, and I would appreciate any assistance.

mkeen36_0-1704730764826.png

 

2 REPLIES 2
spectralua
Community Member
ArjayM
Moderator
Moderator

Hi Majid,

 

If you are downloading an update, we recommend that you uninstall any previous versions of the desktop app that you already have on your computer first, then run the installer as an administrator. Also, please visit this help article for operating system-specific installation instructions, and let us know if you still need further assistance afterward; we'll look further into that for you.

 

~ Arjay
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