Feb 27, 2020 09:37:39 PM by Veerendra P
Withdrawal Fee not Returned for a Rejected withdrawal.
A withdrawal could not be processed. It returned withdrawal amount excluding withdrwal fee.
Can i get back the Withdrwal Fee for the Not processed/rejected withdrawal?
Feb 28, 2020 12:51:25 AM by Avery O
Hi Veerendra,
I'm sorry for the delay as I had to check this with the team. I can confirm that in the case of this returned withdrawal, the withdrawal fees will not be returned.
Feb 28, 2020 12:58:22 AM Edited Feb 28, 2020 12:59:21 AM by Veerendra P
Hi
Can you please check why was it returned?
Ref ID: 287402877
Rejected ref: 287399517
Is it only in this case the Failed withdrwal fee will not be refunded/returned or on in any case it will not be refunded/returned?
Feb 28, 2020 01:17:27 AM by Goran V
Hi Veerendra,
One of our team members will reach out to you via ticket as soon as possible and will assist you further. Thank you.
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