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dalernazarov
Community Member

Withdrawal issues

Hello, I had an issue when I'm trying to get paid, I see only this

"Withdrawal is currently restricted on your account. Please contact Upwork Support"

 

After emailing support, about this issue, support said said this 

 

**Edited for Community Guidelines**

 


what should I do?

Because the client was satisfied and he paid me and left me a 5-star review, but support said your client reversed by his bank. it is my problem? or problem client and Upwork, because it was outside Upwork,

and he was okay on Upwork and paid me with a 5-star review 

 

I really disappointed with the protection Upwork, I showed to support my work, and agreement client with 5-star review, But support says you should pay $450 then we unblock your withdraw 

 

**Edited for Community Guidelines**

**Edited for Community Guidelines**

1 REPLY 1
NikolaS
Moderator
Moderator

Hi Daler,

 

I checked and it seems that you are already in correspondence with our team on your support ticket. If you have any questions feel free to follow up on your support ticket and our team will be happy to assist you. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.

 

~ Nikola
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