You cannot add manual time for the time period you've specified

[seanbarc]

I'm trying to add manual time for yesterday (Saturday 9/26) from 5:00 PM to 5:40 PM and I'm getting the following error message:  You cannot add manual time for the time period you've specified.

I have verified that the client has permitted manual time entry.  Please advise!

[petra_r]

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Sean B wrote:

I'm trying to add manual time for yesterday (Saturday 9/26) from 5:00 PM to 5:40 PM and I'm getting the following error message:  You cannot add manual time for the time period you've specified.

I have verified that the client has permitted manual time entry.  Please advise!

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Was time already tracked or added for another contract?

Did the contract start earlier than the starting point of the time you want to add? (If a contract started at 8am, you can't log time from 5 am to 8 am for example)

Did you check the timezone?

You do know there is no security or protection for manual time, right?

[seanbarc]

Hmm it looks like the contract started after I was trying to track.  I'm not sure what triggers the start date/time, but that's what it looks like is the issue.

Thanks for the help!

[petra_r]

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Sean B wrote:

 I'm not sure what triggers the start date/time, but that's what it looks like is the issue.

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the start time is when you accepted the contract.

Clearly you can't have worked on a contract before it started? 

[seanbarc]

The weird thing is that in my chat, it shows that I accepted at 2:06, but the job shows being started as 6:06.  It was the timezone setting like you mentioned previously.

[2591126f]

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Sean B wrote:

The weird thing is that in my chat, it shows that I accepted at 2:06, but the job shows being started as 6:06.  It was the timezone setting like you mentioned previously.

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Your chat is showing your local time which is UTC-4

Upwork follows UTC .

Hence 4 hours time difference.