Nov 3, 2020 02:50:29 AM by Viacheslav T
Hi all, thanks a lot for your time.
So some time ago I was asked to confirm my identity - upload some documents. Among common passports, I was asked to provide a bank slip, then I got the response that there was insufficient info in the bank document that I sent - it was missing address (sorry, my fault)
And now I can't find a way to go through the process again and upload the correct docs, could you help me, please?
Or maybe if there is another reason for the suspension I would like to solve it and start working again.
Stay healthy!
Solved! Go to Solution.
Nov 3, 2020 11:04:21 PM by Vladimir G
Hi Viacheslav,
Apologies for the delay. Our team followed up and resumed your account, let us know if you need further assistance.
Nov 3, 2020 06:54:23 PM by Avery O
Hi Viacheslav,
I apologize for the delay in our response. Please know that our team is currently looking into this and we'll come back here to update you once we have more information about your account concern.
I'm sorry for the inconvenience this has caused and thank you for your patience.
Jun 5, 2021 11:19:39 PM by Shubham K
Hey , AVORY I AM GETTING A POP UP OF Your account has been suspended. Please contact customer support. ? How to solve this ? MAY YOU HELP?
Jun 5, 2021 11:56:50 PM by Nikola S
Hi Shubham,
I am sorry to hear about your account status. I checked and it looks like one of our agents already reached out to you via a support ticket to assist you further.
Please consider following up on the ticket so that our team can assist you further with your account.
Jun 6, 2021 12:48:31 AM Edited Jun 6, 2021 01:06:01 AM by Nikola S
Hey I want to keep my this account **Edited for Community Guidelines**
Jun 6, 2021 01:42:55 AM by Nikola S
Hi Shubham,
Please follow up directly on the support ticket you received from our team so that they can assist you further. When everything is in one place we can be more efficient in assisting you.
Feb 13, 2022 09:17:07 AM by Sodoy I
Hey , I AM GETTING A POP UP OF Your account has been suspended. Please contact customer support. How to solve this ? MAY YOU HELP??
Feb 13, 2022 11:36:16 AM by Luiggi R
Hi Sodoy,
I've shared your concern with the team and one of our agents will be reaching out to you directly via a support ticket to assist you further.
Apr 12, 2022 05:43:02 AM by Javokhir N
My account has been suspended. I cannot use my account. Help me.
Oct 10, 2021 11:09:55 AM by Abderrahim M
Hello ,
I have same problem: My account has been suspended, I don't Why.
Help me please.
Oct 10, 2021 02:45:05 PM by Goran V
Hi Abderrahim,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your account. Thank you.
May 21, 2022 09:59:39 PM by Rose Anne B
Hi,
I want to get help to unsuspend my upwork account please.
Thanks
May 22, 2022 12:49:06 AM by Arjay M
Hi Rose Anne,
I have checked your account and it looks like you've reached out to our team. There's already a support ticket created with your concern and I highly suggest you continue communicating with our team through that ticket for updates and further assistance.
Nov 3, 2020 11:04:21 PM by Vladimir G
Hi Viacheslav,
Apologies for the delay. Our team followed up and resumed your account, let us know if you need further assistance.
Jan 20, 2021 07:27:28 AM by Roxy R
Hello sir
please accept my apology for late replay and give me the permission to rejoin..
Jan 20, 2021 08:32:53 AM by Andrea G
Hi Roxy,
I checked and can see you were able to reply to your support ticket with our team. Please allow some time for our team to review and they will update you directly via ticket.
Thanks!
Mar 20, 2021 08:06:19 AM Edited Mar 20, 2021 09:07:50 AM by Nikola S
Your account has been suspended. Please contact customer support. This is my fresh profile. What i seen account has been suspended. Please **Edited for Community Guidelines**
Please approve my account.
**Edited for Community Guidelines**
May 20, 2021 05:53:14 PM Edited May 20, 2021 07:29:07 PM by Joanne P
Hi Vladimir... My brother needs help in resolving an issue on upwork
Please help him out .. his upwork account got suspended without any reason .. he has created that account day before yesterday only and got 1 lead yesterday also that was about to convert ... please help him he wants to work on upwork as well
Attached is screenshot of his profile
May 20, 2021 07:33:12 PM by Joanne P
Hi Priyanka,
I'm sorry to hear that your brother's account has been suspended. Please know that we are not able to discuss another freelancer's account here in the community. Please have your brother refer to the notification sent to him and have him reach out to us directly. Thank you for your understanding.
May 21, 2022 10:08:09 PM by Rose Anne B
Hi,
My account was suspended, please help me to unsuspend it.
Thanks
Jan 4, 2021 03:07:33 AM by Christopher M
Hi,i have also submitted my documents as well as the utility bill and i have not heard any response yet.Kindy fast track the process.
Regards,
Chris.