Your account has been suspended. Please contact customer support.

[vantuan179]

I got message "Your account has been suspended. Please contact customer support.". Please help me to resolve it. Thanks !

[opsogreen1]

Hi Phan,

Sorry to hear that. Please contact the support team directly. You are only able to help you out.

Here is the direct link: https://support.upwork.com/hc/en-us/requests/new?utm_source=ada&utm_medium=bot&utm_campaign=handoff

Hope this help.

Thanks

[AleksandarD · Accepted solution]

Hi Phan,

Thanks for reaching out to us. I checked and it seems that our team already reached out to you via a support ticket regarding your temporary hold. Kindly, follow up on your ticket in which you'll find more information on how to resolve your issue.

Thank you.

[vantuan179]

Sorry. I checked in the ticket and see link https://support.upwork.com/hc/en-us?action=verify-profile. But nothing happen when I click on it. I also turned off the adblock on browser. 

Could you help me to resolve it ?

[g_vasilevski]

Hi Phan,

I can see that you`ve opened a new ticket and our team will assist you further on your ticket as soon as possible. Thank you.