Your payment could not be processed. Please choose an alternate payment method or retry again later

[#1]

Facing Issue while buying connects through by Visa Card. Kindly resolve he issue

[#2]

Facing Issue while buying connects through by Visa Card. Kindly resolve the issue because i have to work. Due to this issue, I am wasting my time

[#3]

Hi Muhammad,

Unfortunately, it looks like the charge on your credit card keeps getting declined. Please make sure your card is set up to make international payments and has sufficient funds on it to complete the payment.

Thank you!

[#4]

Is it necessary to have my Own visa or master card or I use my cousin debit card to buy the connect  please guide me about this

[#5]

Hi Muhammad,

You can use another person's debit card so long as you're authorized to use it to purchase connects. Thank you. 

[#6]

Facing Issue while buying connects through by master

Card. Kindly resolve the issue.i have to work and due to this issue i am wasting my time

[#7]

Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.

[#8]

Hi,

I want to buy connects but every time this error occure This issue is not from my bank side please tell anyone 

[#9]

Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.

[#10]

Hi,

Thanks for reaching out but not able to resolve because i contact my bank but they said i already have international online payment session. how i can resolve this issue?

[#11]

Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.

[#12]

Brother if you find any solution then please guide me to

[#13]

Same issue is happening with me, I'm trying to buy connects with my brother HBL debit Mastercard then only thing that I can see is "Payment was declined", after that it says me to update payment information again. No proper reason provided who is declining my payment either it is bank or upwork. I've to buy connects.

[#14]

Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.

[#15]

Same issue is happening with me, I'm trying to buy connects with my brother HBL debit Mastercard then only thing that I can see is "Payment was declined", after that it says me to update payment information again. No proper reason provided who is declining my payment either it is bank or upwork. I've to buy connects. Exactly the same issue that is happening with Amna and even the same country. Kindly resolve my issue

[#16]

I set up a billing account with my debit card. I am being charged $1, which is about 77INR. I would like to buy a connect. When buying, its says, payment failed. I am being charged for verification, but why is there a failed payment. I am to pay for connects. If it is my bank, then, why is the verification charge successful?

[#17]

Hi Paukholian,

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

Thank you.

[#18]

I am not able to but connects from my debit mastercard. I am getting this error " We are enable to authorize your card. Please add another billing method or contact your issuing bank. Please help me asap. I only have one option to buy connects via my debit card. **Edited for Community Guidelines**

[#19]

Hi Amandeep,

Please check with your bank for more information on why the specific charge was declined. You can also check out this help article to learn more about acceptable billing methods for purchasing Connects.

Thank you.

[#20]

I'm facing issue with switching to Upwork plus membership. I have even added a payment method, before switching to plus membership. Every time I apply for a plus membership, a message pops up at the top "Your payment could not be processed. Please choose an alternate payment method or retry again later". My Payoneer card is perfectly fine & working, and I even deleted the cache and history of chrome as well, which didn't work. Can you please help me with that? Thanks

[#21]

Hi Shah,

Thanks for reaching out to us. Please check with Payoneer for more information on why the specific charge was declined and also, please make sure that you have sufficient funds to process the payment or try adding a different billing method. Please refer to this article for more information on acceptable billing methods.

Thank you.

[#22]

Hey, I want to connect for placing bid. I try to purchase using my international visa debit and my discover credit card also tries PayPal but always my payment failed. can you please help me out to buying a connects.

[#23]

Hi Amit,

Please check with your bank for more information on why the specific charge was declined. You can also check out this help article to learn more about acceptable billing methods for purchasing Connects.

Thank you.

[#24]

Hello UpWork,

I am still new to Upwork and need to know much more about purchasing the connections from my payment source. I was trying to use an eligible visa card as the financial source but it's been failed. I see there's enough money but always failed to be charged from them. Would you like to reach me out with any advice?

Best Regards,

Jose

[#25]

Hi Jose,

I would recommend checking with your bank if your account is enabled for international charges or using a different billing method. If you`re still experiencing the same problem after this, let me know. Thank you.

[#26]

Hi Goran,
Thank you for emailing me!

I did check my account and found that it set enabled for the international charges. And I did try it but unfortunately the same issue happening again.

Sorry for the inconvenience!