Nov 11, 2020 06:21:12 AM Edited Nov 11, 2020 06:32:39 AM by Aleksandar D
I always receive my payments from Upwork directly to my bank account. It is not my first time i withdraw money from upwork, but this is the fist time i am rejected.
Now, for this month, I have received a feedback that the payment has been rejected, I have tried it several times.
Reasons first: The reason for returned funds: Invalid SWIFT/routing number and then: The reason for returned funds: Payment rejected by the bank.
I would like to know why, nothing has been changed in my account or at the bank.
What can I do?
Thank you and greetings, Birgit **Edited for Community Guidelines**
Nov 11, 2020 06:34:00 AM by Aleksandar D
Hi Birgit,
I'm sorry to hear about that. One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
Mar 31, 2022 02:09:32 AM by Marko M
Hey @Aleksandar D
This happened to me, too. I've been receiving money from UpWork for about 6 months now on this bank account. Nothing has changed but I got an e-mail saying: "We attempted to process your recent payment request but unfortunately it failed. The reason for returned funds: Payment rejected by the bank."
Can you help me out here?
Mar 31, 2022 03:50:32 AM by Pradeep H
Hi Marko,
Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.
Thank you
Pradeep
Mar 31, 2022 07:29:32 AM by Birgit H
Hi Marko, for me the cause was the money order from Upwork to my bank was in dollars and not in euros. Regards
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