Feb 20, 2022 05:00:31 AM by Kevin Q
I've had my availabilty badge on and have been paying 6 connects each week. I got two new contracts last week, and don't have time to take on new customers, so I turned if off. This morning i was charged with 3 connects. It's not that big of a deal, but I'm curious if this is an issue on Uppwork's part or if my understanding of the badge is incorrect.
Solved! Go to Solution.
Feb 20, 2022 07:22:00 AM by Nikola S
Hi Kevin,
I would like to clarify that we will deduct your Connects in necessary increments to meet the set amount over the course of the week, as long as the badge is turned on and does not exceed your maximum.
As an example. If the badge costs 7 Connects, 1 Connect will be deducted from your balance every 24 hours to add up to 7 Connects for the week.
You can find more information on this page.
Feb 20, 2022 05:04:22 AM by Petra R
Kevin Q wrote:I got two new contracts last week, and don't have time to take on new customers, so I turned if off. This morning i was charged with 3 connects.
wasn't that for the part of the week when the badge was still turned on?
Feb 20, 2022 05:11:06 AM by Kevin Q
That makes sense. Do the connects get deducted for the previous week? I thought they got deducted in advance for the upcoming week.
Feb 20, 2022 07:22:00 AM by Nikola S
Hi Kevin,
I would like to clarify that we will deduct your Connects in necessary increments to meet the set amount over the course of the week, as long as the badge is turned on and does not exceed your maximum.
As an example. If the badge costs 7 Connects, 1 Connect will be deducted from your balance every 24 hours to add up to 7 Connects for the week.
You can find more information on this page.
Jul 26, 2022 07:39:20 PM by Toufiq H
I selected 7 connects to activate availability badge. 8 connects is spent after 1 week. But I'm not getting 7 connects added. So please solve this!
Dec 18, 2023 04:51:31 PM by Muhammad U
Hi, Please change my profile from private to public.
Regards,
Dec 18, 2023 07:43:56 PM by Joanne P
Hi Muhammad,
Your profile visibility has been reset to public.
Feb 28, 2022 02:19:12 AM Edited Feb 28, 2022 02:19:33 AM by Shweta M
exactly what I thought. Like a subscription..
my question is, if I turn it off now, does it mean all the connects deducted so far have already been used or the badge will remain till the ones already deducted are utilized? (and not get renewed since I'm turing it off)
Feb 28, 2022 03:19:01 AM by Goran V
Hi Shweta,
Please keep in mind that we do not refund Connects that have been used to add the badge to your profile. Thank you.
Jul 26, 2022 08:14:01 PM by Tom Z
you got 2 contracts in a week man. lol, why sweat over the small stuff.
Jan 21, 2023 02:06:15 PM by Debra D
my availability is whited out and it says off. I try to change it and I get something about a badge and it says I can't turn it on because I am not available. Does this mean I am unavailable for work, and how can I change it?
Jan 21, 2023 03:22:04 PM by Luiggi R
Hi Debra,
I believe that you're referring to the Availability Badge, which is a paid feature that allows freelancers to highlight in search results when they are ready for new work. You can learn more about it here.
That said, if you wish to update your profile availability, you can do so from the Find Work page, by clicking the pencil icon right next to "Profile Visibility". Feel free to check this help article to learn more.
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