Apr 7, 2022 06:57:06 AM by Mohamed T
If I had a bad reviews and it is 80% the fault of the client, If I refunded him with the total amount he paid, the review will disappear?
Solved! Go to Solution.
Apr 7, 2022 07:14:19 AM by Md Nazmul Hasan D
Mohamed,
Yes, if you refund entire amount, by then review of that contract will be disappeared.
Apr 7, 2022 07:14:19 AM by Md Nazmul Hasan D
Mohamed,
Yes, if you refund entire amount, by then review of that contract will be disappeared.
Apr 7, 2022 09:26:22 AM by Tatevik G
Not at all. Contracts that are fully refunded have 'public' feedback disappear, but 'private' feedback - which effects JSS - stays. After refund the impact on JSS may decrease a little, since the impact is measured by $ received, but it certainly won't disappear.
Apr 7, 2022 09:30:05 AM Edited Apr 7, 2022 09:30:58 AM by Md Nazmul Hasan D
Tatevik,
Yes, you are correct. Actually, he didn’t ask for JSS that's why I didn’t tell it. And as private feedback never appears on profile, so there is no concern either it is appeared or disappeared according to his question.
Thanks.
Apr 7, 2022 08:10:38 AM by Richard F
The effect of the review on your average feedback will depend on the value of the contract. You can also post a rebuttal of the feedback providing your reasons
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