membership plan-- upgrade

[david_alejandro]

I upgrade my account and I only got 62 connects . its a bug?

[BojanS]

Hi Alejandro,

You received the correct number of prorated Connects for the number of days that have passed since your Connects were last renewed/allotted, plus 10 additional Connects. Please check the calculation below and note that you'll receive 70 Connects when your billing cycle resets on March 31st.

Connects balance at upgrade	0
Difference between Basic & Plus	+ 10
Days into the billing cycle	26
Prorated Connects (days x 2)	+ 52
Total after upgrade	= 62