Bojan S
Community Manager
Community Manager
Hi Alejandro,
You received the correct number of prorated Connects for the number of days that have passed since your Connects were last renewed/allotted, plus 10 additional Connects. Please check the calculation below and note that you'll receive 70 Connects when your billing cycle resets on March 31st.
|
Connects balance at upgrade |
0 |
|
Difference between Basic & Plus |
+ 10 |
|
Days into the billing cycle |
26 |
|
Prorated Connects (days x 2) |
+ 52 |
|
Total after upgrade |
= 62 |
~ Bojan
