Error in Upgrade/Downgrade Membership Plan.

[ArjayM]

You may be experiencing an error message: "Failed to load the new plan details. Please try again. If the issue persists, please contact Customer Support." when attempting to upgrade or downgrade your membership plan under the Membership & Connects page. Please know that our engineers are investigating and working on a fix as soon as possible. 

[e9ef7bdb]

This is the message on upwork support page. 

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[7d9d33b7]

This was occur some days same with because update and maintenance of Upwork
was in process but now you can upgrade your account to PLUS easily

[serimsu]

Hi! When I click on the "Membership & Connects" section, a blank page opens for me too. Can you help me, please?

[7974df51]

Hello

I can't buy connects

this message appears "Failed to load the Connects transaction details. Please try again. If the issue persists, please contact Customer Support."

Also, I can't contact support

[ArjayM]

We received an update from the team that this issue should now be fixed. If you continue to experience the issue, please try basic troubleshooting steps such as clearing your cache and cookies. If you need further help, kindly reach out to the Upwork Support team to be assisted further. We genuinely appreciate your patience and understanding, everyone.

[3dd9e7c0]

I also have this issue.

[3dd9e7c0]

Help! This is not resolved and is still ocurring.

[3dd9e7c0]

Same issue here. Still persisting.

[6effb8ea]

Hi, can you log out and login at the same time? Try that ok. Take care.