10 dollars deducted during signup

[dfd6f0a9]

Hi there, During my signup about 10 dollars were deducted from my Debit Card (the money was in Indian rupees). It's been more than a week but it's not yet refunded. When will I get that money back?

[BojanS]

Thank you for reaching out to us, Sophie.

One of our team members will reach out to you directly via a support ticket to assist you with this refund request. 

[dfd6f0a9]

Hi Bojan, 

I haven't any response or ticket number yet. Please help.

[g_vasilevski]

Hi Sophie,

Please click Here to access your ticket. You can also access your ticket section on this Link as well. If you have any additional questions, let me know. Thank you.