ACCOUNTS

[310e4fb2]

A while ago I made an account on UpWork for which I'm sending this message. I needed to make a new email and open a new account on UpWork to make it easier. But she was not accepted qualified. Why was one account with the same characteristics approved and the other not? I want to use this new account of mine, my other (old) email will close. Grateful, all the best!

Felipe Lobo

[colettelewis]

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Felipe L wrote:

A while ago I made an account on UpWork for which I'm sending this message. I needed to make a new email and open a new account on UpWork to make it easier. But she was not accepted qualified. Why was one account with the same characteristics approved and the other not? I want to use this new account of mine, my other (old) email will close. Grateful, all the best!

Felipe Lobo

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You are only allowed one account on Upwork, which is probably why the new account was not accepted. I suggest you read all the help pages for newcomers and Upwork's terms of service. 

[JoanneP]

Hi Felipe,

Could you please send me a PM with the details of your other account so I can check. You can PM me by clicking on my name. Thanks!

[310e4fb2]

I send another message in the dashboard for you...
My other account that I want to use is **Edited for Community Guidelines**

Thank you so much,

Felipe

[AndreaG]

Hi Felipe,

Someone from our team will reach out to you via support ticket in order to assist you with your account.

Thanks!