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iamshakil136
Community Member

Account Verification

The address of my NID card is old address and in my native language? Is it make any problem to verify my account? Another one, My bank statement address is also different with my upwork account address. Is it also make any problem to verify my account?? If so, How can I solve it? It conflicts with my previous address and present address. At Most, My Nid address, Bank Statement Address, upwork account address every address are different with each other because of present and old address

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Shakil,

 

I checked your ticket and our team has provided appropriate help article about acceptable documents for your verification process. Please post your documents using the secure link provided in your ticket, which you can find here. Please use the verification link, provided in the ticket, to initiate the process and our agent will follow up to guide you through the process and advise you directly about addresses mismatch on your documents. Thank you!

~ Bojan
Upwork
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