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f44c0e84
Community Member

Billing issue

Hi this is what a got everytime I try adding my billing method, what's going on
ACCEPTED SOLUTION
g_vasilevski
Retired Team Member
Retired Team Member

Hi Paulina,

 

Please try clearing your cache and cookies or logging in with another browser to connect your billing method. Thank you.

~ Goran
Upwork

View solution in original post

4 REPLIES 4
g_vasilevski
Retired Team Member
Retired Team Member

Hi Paulina,

 

Please try clearing your cache and cookies or logging in with another browser to connect your billing method. Thank you.

~ Goran
Upwork

Thanks so much it work, but I try buying connect using my visa it show payment decline please help
BojanS
Community Manager
Community Manager

Hi Paulina Aja,

 

Unfortunately, it looks like the charge on your credit card keeps getting declined. Please make sure your card is set up to make international payments and has sufficient funds on it to complete the payment.

 

Thank you!

~ Bojan
Upwork
f44c0e84
Community Member

Thanks Bojan the fault Is from my payment card
I will do something about it
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