Jun 15, 2020 02:50:47 PM Edited Jun 15, 2020 04:09:56 PM by Bojan S
I want to buy some connects via PayPal, but I have no credit/debit card. How can I go about it? I already have funds in my Paypal account.
**Edited for community guidelines**
Jun 15, 2020 04:29:36 PM by Bojan S
Hi Mwangi,
Please note that only a verified PayPal account can be used as a billing method. To learn more about verifying and linking your PayPal account, click here.
You'll be able to select from an alternative billing method in your account payment options.
Thank you.
Jun 16, 2020 04:44:00 PM by Mwangi M
Jun 16, 2020 09:35:25 PM by Joanne P
Hi Mwangi,
I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!
Jun 24, 2020 08:51:50 AM by Bruno W
Hi! I have the same issue. Have a verified paypal account with money in it, but I cannot choose other tha my credit card to buy connects. How can I solve it. Thanks!
Jun 24, 2020 09:39:58 AM Edited Jun 24, 2020 09:40:43 AM by Bojan S
Hi Bruno,
Could you please check your PayPal account and the preferred payment methods you have set in your Wallet. You may also contact PayPal customer support to check if your account is set up correctly.
Please note that only a verified PayPal account can be used as a billing method. To learn more about verifying and linking your PayPal account, click here.
You'll be able to select from an alternative billing method in your account payment options.
Thank you.
Jun 24, 2020 09:52:00 AM by Bruno W
Jun 24, 2020 10:28:55 AM by Bojan S
Hi Bruno,
I checked this for you and PayPal should be available for you to choose it as your billing method. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Please use this link to see the options available to you.
Let us know if the issue persists.
Thank you.
Jun 25, 2020 06:09:00 AM by Bruno W
Jun 25, 2020 06:33:23 AM by Goran V
Hi Bruno,
Just to clarify, do you need help with connecting your PayPal as a billing method? It is always great if freelancers can check with their banks if their accounts are enabled for international charges.
If any help is needed, let me know. Thank you.
Jun 25, 2020 06:59:00 AM by Bruno W
Jun 25, 2020 08:00:55 AM by Bojan S
Hi Bruno,
We'll have one of our agents reach out to you via a support ticket to further assist you with setting up your billing method.
Thank you for your patience.
Oct 27, 2020 03:10:02 AM by Michkaela C
Hi, did you ever get this problem ressovled? I'm having the same issue
Oct 27, 2020 03:14:16 AM by Goran V
Hi Michkaela,
Could you please share the error with me here so that I can advise you accordingly? Thank you.
Oct 27, 2020 03:27:02 AM by Michkaela C
Oct 27, 2020 03:30:24 AM by Goran V
Hi Michkaela,
Unfortunately you won't be able to purchase Connects if your PayPal account is not verified and you don't have a card attached to your PayPal wallet.
To learn more about our available billing methods and how to add one, check out this Guide. Thank you.
Oct 27, 2020 10:21:02 AM by Bruno W
Oct 28, 2020 07:18:22 AM by Ando A
So, I do not have a credit card, nor a debt card, so I can not link a card to paypal.
I have been doing a couple online jobs off-site, and have earn a couple bucks, and I am looking to buy connects with that cash, now the problem is: Everytime I add a billing method, by linking it with my paypal account it is demanding me to provide a card information(Which I do not have), but my paypal account has money in the account, can someone help me add paypal as my billing method, and bypassing the card requirment.
If I said anything that confuses you, please ask away haha.
Jul 3, 2022 03:17:58 AM by Patricia N
I have the same problem ,the best solution i can recommend is using cash in your upwork account to purchase the connects.paypal needs a credit card or debit card which accepts international tranfers check with local kenyan banks.Though i heard I&M bank card is the best with no issues.