Jan 31, 2019 02:15:30 AM by Aleksey S
I just created an account for corporate email, but mistakenly chose myself as a client. I need to switch the profile type to freelancer. Unfortunately, the settings menu is very limited and does not allow me to create a new account as described in other articles in this community. Please help with switching my account to freelancer type.
Jan 31, 2019 02:52:22 AM by Goran V
Hi Aleksey,
Please go to My Info and at the bottom of the page click Create a New Account and you will be able to open a freelancer profile. Thank you.
Jan 31, 2019 04:06:26 AM Edited Jan 31, 2019 04:17:52 AM by Goran V
Hello Goran,
As you can see from the screenshot at the attachment there are no any additional options, links or tabs at the bottom of the 'My info' page. Where I have to find Create account link?
**Edited for Community Guidelines**
Jan 31, 2019 04:22:22 AM by Goran V
Hi Aleksey,
Please go to Settings and Click on the My Info tab on the left side like in the screenshot below:
Scroll to the bottom of the page and you will see the button Create a New Account, once you click on the button follow the instructions on how to create a freelancer profile.
If further help is needed let me know, thank you.
Jan 31, 2019 11:34:31 PM by Aleksey S
It was necessary to create an answer on Two-Factor Auth question. Only after that, it was allowed to open 'Personal info' link. But now before I can create Freelancer Account site asking me to update my address. I do not clearly understand what does it mean. Could you explain?
Feb 1, 2019 12:23:37 AM by Goran V
Hi Aleksey,
You will need to add your address on your account before opening a freelancer profile.
To do this go to Settings > My Info, if you have any additional questions let me know, thank you.
Feb 4, 2019 02:28:07 AM Edited Feb 4, 2019 02:31:57 AM by Goran V
Goran, as you can see from the screenshot, there is no any edit/add button at the `My info` page to add any address. There I can find it?
**Edited for Community Guidelines**
Feb 4, 2019 02:34:52 AM by Goran V
Thank you for the confirmation Aleksey,
One of our team members will reach out to you via ticket as soon as possible and assist you further with opening a freelancer profile.
Feb 11, 2019 05:50:46 AM by Goran V
Hi Aleksey,
Our team will resend the ticket to you again and assist you further directly on your ticket, thank you.
Feb 19, 2019 02:41:21 AM by Aleksey S
How long time I need to wait for feedback from your team? I need assistance ASAP.
Thanks in advance
Feb 19, 2019 03:28:35 AM by Goran V
Hi Aleksey,
Our team reached out to you again and you should be able to finish your profile now.
If you experience any problems let me know, thank you.
Feb 20, 2024 12:18:52 PM by Kody C
Hi, I am having the very same problem in switching from client to freelancer. There is NO option to create a 'New Freelancer Account' (see included screen grab). The only option shown is 'New Client Account.'
Feb 20, 2024 04:37:12 PM by Arjay M
Hi Kody,
I took a closer look at your account and confirmed that you initially had a freelancer account. You also managed to add a client profile. You will use the same account to log in to Upwork but will have separate user profiles. You can easily switch between them as needed by going to your profile picture here.
Feb 21, 2024 12:01:18 PM by Kody C
Thank you! I'm new to Upwork, so I'm still trying to figure everything out. I appreciate the direction.