Jun 23, 2018 10:19:36 AM by Mark O
I'm trying to make my profile 100% complete. I am currently at 95% complete and all I have left to do is to link a social account to my profile. I tried to link my Twitter account to my profile, but every time I attempt to do so I am told "This almost never happens, but something went wrong. Please try again later or contact support for assistance." I've tried many times, and even on two other browsers. I am currently using chrome. Alternatively, I attempted to link my Google Plus, and when it looked like it did something, my account was still at 95% completion. But it would be nice if I could just connect my Twitter. Thanks in advance for the help!
Jun 23, 2018 10:39:31 AM by Bojan S
Hi Mark,
I'm sorry for the inconvenience this caused to you. One of our team members will reach out to you and assist you further with this! Let us know if you need further assistance. We're here to help.
Jun 26, 2018 12:19:04 PM by Bojan S
Hi Robin,
One of our team members will reach out to you and assist further. Thank you!
Aug 12, 2018 06:25:07 PM by Dalila C
Hi,
I'm having the exact same problem. I've searched the forums for an answer and I can't seem to find one. I've also been trying to link my Dribbble account, but I can't. I've tried other browsers and I still have the same problem. Can you please help? I'm trying to have my profile be at 100% finished so my profile can be visible.
Thanks,
Dalila
Aug 12, 2018 08:11:52 PM by Jo-An B
Hi Dalila,
The Customer Support Team will reach out to you via email to assist you with this issue.
Aug 20, 2018 12:07:49 AM by Goran V
Hi Noureddine,
One of our team members will reach out to you via ticket and assist you further with this, thank you.
Jul 2, 2018 08:43:49 PM by Avery O
Hi Shannon,
I wanted to check if you have tried basic troubleshooting steps such as clearing your cache and cookies, or using a different browser?
Jul 7, 2018 05:28:09 AM by Khanjan C
I am having the same problem. Yes, I did try using a different browser but the problem persists.
Kindly support.
Khanjan
Jul 7, 2018 07:42:00 AM by Bojan S
Hi BKC,
One of our team members will reach out to you and assist you further with this! Please change your profile name, note that you need to have your real name on your profile. You can go to your Account Settings> Contact Info and update your profile name. Let us know if you need further assistance. Thank you!
Jul 9, 2018 07:11:04 PM by Rajendran T
try again later error message displayed always while linking twitter account
Jul 9, 2018 10:02:48 PM by Avery O
Hi Rajendran,
I've forwarded your account details to the Customer Support Team so that they can assist you.
Jul 12, 2018 11:30:07 AM by Kuljit S
I also could not link my google or twitter account to my upwork account
Jul 12, 2018 01:30:40 PM by Valeria K
Hi Kuljit,
We've had one of our agents reach out to you via a support ticket directly. Thank you!
Jul 19, 2018 05:43:03 PM by Diana K
Jul 19, 2018 06:25:53 PM by Ryan C
Hello Diana,
Sorry to hear that. One of our team members will reach out to you shortly. If you have further questions, feel free to reach out to us here at any time. Thank you
Thank you.
Jul 24, 2018 06:19:06 PM by Ryan C
Hello Nadine,
Sorry for the inconvenience. I have escalated your concern and one of our team members will reach out to you shortly.
Thank you.
Jul 29, 2018 01:35:10 PM by MD Ashikur R
Hey,
I'm also getting the same issue here. Can you please help me?
Regards
Jul 29, 2018 02:27:32 PM by Avery O
Hi MD Ashikur,
The Customer Support Team will reach out to you via email to assist you with this issue.
Aug 13, 2018 02:05:50 AM by Alexander L
I’m having the same issue. I’ve tried multiple browsers. Twitter account.
Aug 13, 2018 02:56:13 AM by Avery O
Hi Alexander,
The Customer Support Team will reach out to you to assist you further.
Aug 16, 2018 03:10:21 PM by Christopher B
I am having this same problem. I keep getting an error message when trying to link my Twitter account. Is there a solution?
Aug 16, 2018 05:35:38 PM by Avery O
Hi Christopher,
The Customer Support Team will reach out to you to assist you further.
Aug 18, 2018 03:13:35 PM by Dalila C
Hi Avery,
I'm having the same problem. I've already been reached by a customer service rep, but what I was told to do didn't solve the problem. I've already reached out to Twitter and Dribbble and they're saying it's a problem with Upwork.
I was also wondering where I can contact customer service aside from the forums?
Please help—this problem is very frustrating as I'd like to complete my profile as soon as possible.
Dalila
Aug 18, 2018 03:26:01 PM Edited Sep 15, 2018 12:04:50 PM by Mark O
Sorry Dalila, but there's probably no hope. I asked about this problem probably around 3 months ago and I haven't gotten any technical support or problem fixing yet. If the problem has been fixed for someone please correct me, but it seems like Upwork support doesn't care about this problem and no one is getting any answers to this problem.
Aug 18, 2018 03:32:29 PM by Alexander L
May 28, 2021 06:07:26 PM by Imani R
I am also having the am issue. Can I please be assisted with this.
May 28, 2021 06:53:56 PM by Joanne P
Hi Imani,
I'm sorry for the trouble you had. I'd just like to confirm, are you seeing an error when you tried to link your Twitter account? Could you please clear your cache and cookies or use a different browser before attempting to link your Twitter account again? If the issue persists, please confirm the error message and a screenshot of the error. Thank you.
Aug 28, 2018 09:02:10 AM by Avery O
Hi Alexander,
I wanted to double-check the attachment. Was this the notification you received when you tried linking your Dribbble account to your Upwork account?
Aug 28, 2018 09:10:38 AM by Alexander G
Yes, that's right. I tried different browsers but it didn't help.
Aug 28, 2018 09:25:46 AM by Avery O
Hi Alexander,
I've reported this to the Customer Support Team, and a member of the team should get in touch with you to assist you further.
Sep 15, 2018 08:17:04 AM by Martina P
@Mark O wrote:I'm trying to make my profile 100% complete. I am currently at 95% complete and all I have left to do is to link a social account to my profile. I tried to link my Twitter account to my profile, but every time I attempt to do so I am told "This almost never happens, but something went wrong. Please try again later or contact support for assistance." I've tried many times, and even on two other browsers. I am currently using chrome. Alternatively, I attempted to link my Google Plus, and when it looked like it did something, my account was still at 95% completion. But it would be nice if I could just connect my Twitter. Thanks in advance for the help!
That can't be the reason your profile is not 100% complete. I don't have any links in my profile, and it is 100% complete.
Sep 15, 2018 09:07:35 AM by Mark O
"That can't be the reason your profile is not 100% complete. I don't have any links in my profile, and it is 100% complete."
It sure can be and it really is. I guess maybe there's a glitch on your end or something. I've done just about everything and the only thing I can do to add that last 5% is the social account linking. Which isn't working.
Sep 15, 2018 11:54:34 AM by Nichola L
@Mark O wrote:"That can't be the reason your profile is not 100% complete. I don't have any links in my profile, and it is 100% complete."
It sure can be and it really is. I guess maybe there's a glitch on your end or something. I've done just about everything and the only thing I can do to add that last 5% is the social account linking. Which isn't working.
_____________________________________
Mark,
This is just one way of completing your profile (and it is only worth 5%). You can use other criteria (without a link to any social media) to make your profile 100%. Have a look here: https://support.upwork.com/hc/en-us/articles/211063188-Create-a-100-Complete-Freelancer-Profile