I was corresponding with a client and then I got this error:
serviceName: 'roomsDS', commandName: 'GetRoomStoriesSimplifiedHysCmd', error message: 'Room record not found by id: room_2416c5358267dd4183974ab2727b82fb'
What does it mean? Please help me solve the problem.
Hi Anna,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Hi Human,
I looked closely at the job you're referring to and confirmed that there's a problem with the client's account, which is why you can no longer access the Message room. Unfortunately, due to privacy and confidentiality purposes, we cannot disclose any information or actions being taken on another user's account.
You may find more information upon viewing the job post itself. I hope this clarifies.
