Desktop App not opening

[2582634f]

Hello! I started an hourly job last night, but I can't access the desktop app. When I installed it, it directed me to the sign-in tab. But when I signed in via Gmail, when it was "verifying", the app disappeared. And when I clicked on the app icon, it just doesn't work, it doesn't open. I've also tried to install the desktop app on another PC. But it's the same, it still doesn't work. What should I do?

I'd really appreciate the help. Thank you very much!

[JoanneP]

Hi Mary Rose,

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.