Jun 12, 2021 12:10:27 AM by Ngo T
I'm a freelancer and new to Upwork. I have 2 questions:
1. I did a payment method - direct to my local bank but it has an "inactive" status. Why is it inactive?
2. I'm a freelancer and I don't need to hire any freelancer, do I have to do the Billing method?
Thanks for supporting.
Solved! Go to Solution.
Jun 12, 2021 04:14:40 AM by Nikola S
Hi Ngo,
You will need to complete a W8BEN Foreign Status Certification for your payment method to become active.
Could you please try to complete the W-8BEN form under Settings> Tax Info, which purpose is to
confirm you're not a US taxpayer. You can use your own legal name as it appears in your passport or other official documents.
Regarding your second question. To be able to purchase Connects or a membership plan, you’ll need to add a Billing Method to your account. You can find more information here.
Jun 12, 2021 04:14:40 AM by Nikola S
Hi Ngo,
You will need to complete a W8BEN Foreign Status Certification for your payment method to become active.
Could you please try to complete the W-8BEN form under Settings> Tax Info, which purpose is to
confirm you're not a US taxpayer. You can use your own legal name as it appears in your passport or other official documents.
Regarding your second question. To be able to purchase Connects or a membership plan, you’ll need to add a Billing Method to your account. You can find more information here.