Jun 26, 2020 04:32:37 PM by Mekail R
Hello,
I'm new at Upwork. I just completed my 1st job but the client gave me 4.5 feedback!!!
Can I ask the client to review the feedback? Does the Upwork policy support this?
Thanks.
Mekail
Solved! Go to Solution.
Jun 27, 2020 11:35:35 AM Edited Jun 27, 2020 02:11:57 PM by Alexis A
Mekail R wrote:Hello,
I'm new at Upwork. I just completed my 1st job but the client gave me 4.5 feedback!!!
Can I ask the client to review the feedback? Does the Upwork policy support this?
Thanks.
Mekail
If he gave you that rating, he/she likely felt that you were lacking in certain areas. I would take note of your feedback and focus on strengthening the areas in which he gave you a 4, like cooperation and quality. Just a suggestion.
Jun 26, 2020 06:40:03 PM by Joanne P
Hi Mekail,
We always encourage freelancers and clients to share their honest feedback about their experience working with each other. If your client would like to update the feedback they left for you, you may enable the client to change their feedback. To enable changes, please follow the steps below:
Thank you.
Jun 27, 2020 03:03:05 AM by Martina P
Mekail R wrote:Hello,
I'm new at Upwork. I just completed my 1st job but the client gave me 4.5 feedback!!!
Can I ask the client to review the feedback? Does the Upwork policy support this?
Thanks.
Mekail
You should not ask the client to change feedback, that would not be considered professional behaviour, plus the private feeback he left can't be changed anyway, and that is more important for your rating.
I find it refreshing that your first job obviously was a genuine one, not one of those 5 $ jobs with glowing feedback from "clients" in the same city, etc., that are evidently just aimed at bolstering a profile. I understand you don't feel that way, but it should not sink your future upwork career.
Jun 27, 2020 11:35:35 AM Edited Jun 27, 2020 02:11:57 PM by Alexis A
Mekail R wrote:Hello,
I'm new at Upwork. I just completed my 1st job but the client gave me 4.5 feedback!!!
Can I ask the client to review the feedback? Does the Upwork policy support this?
Thanks.
Mekail
If he gave you that rating, he/she likely felt that you were lacking in certain areas. I would take note of your feedback and focus on strengthening the areas in which he gave you a 4, like cooperation and quality. Just a suggestion.