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Finished project but forgot to hire. Time tracker. 1st Client

Active Member
Niccolei C Member Since: Dec 25, 2018
1 of 6

Hi, just finished a project for my 1st client, we already had an agreement that she'll pay the hours that i worked, we really had a smooth transaction over messages. It only took us 8-10hrs to complete everything since it's just a simple design task. The problem is she forgot to hire me directly from her end, so the job didn't show up on MY JOBS menu and I can't send her an invoice as well. I actually just realized this after since im new to the system. Smiley Sad   I haven't sent the final files yet. and it's alright with her. So we decided she hire me, and now im officially hired, but the job is an hourly project, I decided to turn ON the time tracker until it reach 8hrs, but the work diary is well, taking screenshots of my computer screen without work activities, im afraid it might affect my profile or i might be breaking some policies too. I tried putting Manual Time I already got 2hrs,  it hasn't reached the total hours since we can't add Future Time, so i still have to wait when it already passed 8-10hrs i guess. What is the best thing to do? Smiley Sad  Thank you in advance.

Community Guru
Preston H Member Since: Nov 24, 2014
BEST ANSWER
2 of 6

Niccolei:
MANY people learn from doing, rather than reading manuals. This is very common on Upwork.

 

You made some mistakes, but that's okay. Don't take it personally. Learn from your mistakes, and don't make those same mistakes again in the future.

 

re: "I decided to turn ON the time tracker until it reach 8hrs, but the work diary is well, taking screenshots of my computer screen without work activities"

 

yeah.. don't ever do that.

It doesn't work.

And you could get suspended for doing that.


Don't run the desktop time-tracker when you are not actually doing work. It is designed to NOT record time when you're not actually using the computer.

 

Ask the client to pay you with the client-side "pay bonus" tool.

 

OR ask the client to enable manual time (if it is not already enabled), and log the time manually.

If you have to wait a few more hours in order to log the full amount of manual time, then that's what you have to do.

Community Guru
John K Member Since: Feb 17, 2015
3 of 6

Niccolei, besides doing as Preston suggested, be sure you thank the client for her cooperation. Not every client is so accommodating.

__________________________________________________
"No good deed goes unpunished." -- Clare Boothe Luce
Active Member
Niccolei C Member Since: Dec 25, 2018
4 of 6

Hi John,

Yes, I actually thanked her a lot of times, especially she took a chance with me despite telling her that she's my 1st client in upwork. She already gave me another job too, so that's why i want to make things perfect the next time. I actually panicked a bit about the time tracker cause I don't want to disappoint her. Smiley Very Happy  Thanks for the thought John. Smiley Happy

Community Guru
Renante V Member Since: Feb 7, 2018
5 of 6

Niccolei C wrote:

 I tried putting Manual Time I already got 2hrs,  it hasn't reached the total hours since we can't add Future Time, so i still have to wait when it already passed 8-10hrs i guess. What is the best thing to do? Smiley Sad  Thank you in advance.


With manual time, you can enter the hours you actually worked on the project, so you don't have to wait any more hours before putting it in.

Active Member
Niccolei C Member Since: Dec 25, 2018
6 of 6

Hi Preston,  

Thank you very much for the detailed reply, noted on everything. Smiley Happy  Though Im still pretty lost with some of upwork's system, but hopefully I get the hang of it soon.

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