Hello Amal,
To make your profile more appealing to clients, there are things you should remove and things you should add.
Overview/Summary: Remove the first sentence: "Hello everyone, my name is Amal and I'm excited to introduce myself as a newbie in the world of freelancing." Here's way you should remove it: When clients seach for freelancers, they will see only the first two sentences of your summary. This means you have very little space to grab their attention, and you want clients to see your services in first two sentences--not a greeting and not your name. Clients can already see your name on your profile.
Administrative assistance (virtual assistance) is probably the most competitive skill area on Upwork; there are literally hundreds of thousands of virtual assistants here, so your summary has to convince clients to hire you. To do that, you must use the first two sentences (and the rest of your summary) to tell clients what you can do and how you will help them.
Also, don't talk about your abilty to learn or your success with learning; clients are not here to teach you anything. Clients expect freelancers to have the skills and qualifications to help them. So, your summary should talk about how you can help them and get straight to the point:
Highly skilled Administrative Assistant who helps businesses meet their aggressive deadlines by expertly preparing and managing data, information, and documentation. I specialize in data entry and data research using Microsoft Excel and other tools. I have successfully acquired two Microsoft Excel certificates--both of which allow me to be a great asset to you and your business.
The key to my success has been to quickly understand my client's administrative needs, and then use my skills to perform accurate data entry; create formulas and format data in Excel; create Excel pivot tables to calculate, summarize, and analyze data; and use Excel Power Query to import large volumes of external data, and then shape that data to inform better business decisions.
I am well-organized and resourceful, and have a genuine interest in helping my clients improve their administrative functions. I have been highly successful due to my reliability and dedication, and I use a combination of research and analytics to provide you with great administrative services.
Ready to get started? Let's discuss your needs and how I can help. |
You don't have to use the exact words I used, but your summary should be similar to this. Tell clients exactly what you can do and how you will use those services to help them.
Portfolio: Add a portfolio to show samples of previous work or to demonstrate your skills. The portfolio is a chance to make a positive first impression on potential clients. If you don’t have relevant examples to add to your portfolio, you can create items that demonstrate your skills.
Skills: Add more skill categories to your skills list, but only if those skill categories are related to your administrative support work. It is important to keep your skills list updated with relevant skills categories so that Upwork can match you with relevant jobs, and so your profile will appear when clients search for your skills.
On another note, you might want to consider changing your title to something more specific to Microsoft Excel support. Most clients looking for administrative assistants will expect you to perform scheduling/calendar management, make travel arrangements, communicate by phone/email/chat with customers, keep meeting minutes, etc. You didn't mention any of those in your summary, so if you don't provide those services, you might want to change your title to something other than "Administrative Assistant."
Community Manager
