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AndreaG
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Moderator

Get Profile Feedback from Experienced Freelancers on Upwork

Getting started on Upwork can take a lot of work and focus. To help make this process a little easier, weโ€™ve created this post where you can request feedback on your profile. The community is full of experienced Upwork freelancers who are passionate about helping others. These users will review your profile and provide feedback based on their experience.

 

If youโ€™re interested in requesting help, make sure your profile visibility is not set to โ€œPrivateโ€ and then reply below. 

 

Weโ€™re excited to see how Community members can continue to help each other to grow!

 

Note: A previous version of this post was closed as the number of responses made it difficult to read and navigate. If you had not received a response yet to a request you made, please post again in this thread.

~Andrea
Upwork
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AndreaG
Moderator
Moderator

Hi all,

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

Thank you!

~Andrea
Upwork

View solution in original post

7,804 REPLIES 7,804
chaltepurzay
Community Member

Hi everyone,

 

I've just completed a job on Upwork about a month and a half ago, and I've heard crickets since then. Can you guys take a look at my profile and see what I'm doing wrong

 

https://www.upwork.com/freelancers/~016eee912bbea8406a

 

Thanks, 

 

Ali

Mohammed Ali,

 

It's unlikely that you are doing something wrong in your profile. Competition is extremely high on Upwork, so winning new jobs can be a challenge. It's an even bigger challenge if your profile is hidden--it means that clients can't see you in searches, which also means they can't invite you to jobs.

 

Your profile is set to Private. You must set your profile to Public if you want other freelancers to see it.

e2d4ca20
Community Member

Please have a look on my profile as well. Share feedback if any and recommed me for work if you can.

https://www.upwork.com/freelancers/mueezurr

 

Thanks 

Mueez Ur Rehman

celgins
Community Member

Mueez Ur,

 

I looked through your profile and overall, I think it looks fine. However, I would revise the first part of your overview/summary in three ways:

 

1) Change all capitalized words in first sentence to sentence-case (regular sentence).

 

2) Remove most of the emojis at the beginning of your summary and use sentences.

 

3) Change some of the items under "My Past Work" into services you can provide to clients.

 

Here is what I mean:

 

Are your looking for a full stack web developer with experience in Wordpress, Shopify and e-commerce solutions? I design and develop fast-loading WordPress sites including online stores and e-commerce solutions, Shopify integration, custom plugins, theme customization, and more.

 

I have built custom web applications tailored for the healthcare sector and developed a content management system. I have also successfully created over 30 unique websites using different web tools, with a strong emphasis on WordPress.

 

Here's what I can offer:

(...)

 

The reason you want to focus on the first part of your summary is because only the first two sentences of your summary are shown to clients when they search for freelancers. This means you have very little space to grab their attention, and you want clients to see their goals (your services) in that small space. You don't want to use all caps (some clients see this as shouting) and you don't want to fill those first two sentences with emojis.

 

Your portfolio, skill categories, project catalog, consultations, certifications, and employment history look good.

c94166d6
Community Member

:glowing_star: Hello Upwork Community! :glowing_star:

My name is Sara Thompson, a business consultant specializing in driving growth and sustainability through process optimization, sales, and training program development. Today, I'm reaching out to this incredible community for two main reasons: to seek your valuable feedback and to propose an exciting collaborative opportunity.

Feedback on My Profile & Proposals Firstly, I'd love to get your thoughts on my Upwork profile. Any insights, tips, or constructive criticism you can offer would be immensely helpful. Iโ€™m also curious about your experiences with proposal visibility and engagement. I've noticed a vary low review rate of my proposals, with about a 50% response rate once viewed. Does this resonate with your experiences? Any strategies you've found effective would be greatly appreciated!

Building a Freelance Support Network More importantly, I believe in the power of collaboration and support within the freelance community. I'm trying to create a network of Upwork professionals where we can:

  • Share experiences and best practices
  • Discuss challenges and celebrate successes
  • Exchange referrals and project opportunities
  • Host weekly virtual meet-ups to discuss our projects, growth struggles, and goals
  • Uplift and motivate each other in our freelance journeys

This network isn't just about growing our individual businesses โ€“ it's about creating a space where we can learn from each other, provide support, and build lasting professional relationships. Does anyone have any tips on how it is best to reach out to other individuals on Upwork, and if anyone is really actually doing this?

Sara,

OK, you've been on this site for three minutes -- well, a week or so. Welcome aboard. 

 

Your profile is very impressive, so take all my nasty comments with a grain of salt. 

 

In the nit-picking department, I cringed at the word "knack," because it sounds less than wholly professional. It seemed a bit casual for a business exexutive.

 

Hiring on Upwork is all about results. You want to guarantee as much as you can without over-promising. I was looking for sentences like, "My previous clients saw profits rise 12 and 15 percent." Can you verify anythig in that manner? Or "My ability to streamline operations will lower production costs 5 percent." Or "have been known to lower production costs by X amount." Again, no lying allowed, but you're still dealing with clients from miles away. They want to know what they'll get for their money.

 

You could also go into more details about your background. Where did you work? What fancy job titles have you had. Details help your credibility.

 

 I also yearn for specifics when you say things like "I craft a business plan." The word I trip over is "craft." Can you give us a step-by-step summary of how you do that? "I review your financial statements, survey your competition and write a report that will outline a strategy for that put you in reach of obtainable goals." Maybe you plan to do this later in the game, like in your proposal letters, but people like to know what they are paying for. 

 

 Also in the nit-picking department, it's not recommended you put your last name on your profile. 

Honestly, 99.999 percent of the profiles I've reviewed (hundreds) do not come up to your level. So, just let it sit for a couple of months and do some tinkering later if you feel the need. Just remember: Establish your expertise, be friendly and confident. That can be done many ways.

 

 

Thank you Anthony! This is extermely helpful and I will take all of this and make some changes! I really appricte your time and feedback on my page. I know your time is valuble and I am thankful you spent that time helping me with my business. If you are interested in joining my network so we can build a kick ass team to help everyone's buiness grow. Lets chat! 

kkkk

e056921e
Community Member

celgins
Community Member

Damon,

 

The first thing I noticed about your profile is the beginning of your overview/summary, and the fact that you never tell potential clients about your services. The first two paragraphs are well-written, but they talk about your skills and expertise and fail to mention your services.

 

Here's the thing about profile summaries: When clients search for freelancers, only the first two sentences of your summary are shown -- (approximately 215-250 characters, including spaces). This means you have very little space to grab their attention, and you want clients to see their goals (your services) in those first two sentences.

 

Having marketing and business expertise is great and you want to mention it, but clients come to Upwork with specific needs and look for freelancers who can meet those needs. If clients don't see your services (their goals) early in your summary, most will ignore your profile and never click on it.

 

Your third paragraph is where I suggest your summary should start. When you start, change the list of expertise into services you can provide to potential clients. For example:

 

I'm an expert Marketing Consultant with two decades of experience supporting a wide array of organizations, projects, and engagements. I help businesses with strategic planning, development consulting, business process enhancement, financial analysis, crafting business plans, coaching, leveraging internet technology, board recruitment, board development, resource management, change management, and business expansion.

 

(Then, you go into those nice details about your background.)

 

As a consulting leader and thriving entrepreneur, my journey has taken me through a diverse range of industries. I've spearheaded strategic initiatives and fostered professional growth and community service endeavors that have left a positive mark on our surroundings.

 

I take pride in my track record of providing innovative solutions to client challenges, and I'm recognized for my collaborative approach, whether as a team leader, team player, or individual contributor.

 

(...)

 

 

Add a portfolio to show samples of previous work or to demonstrate your skills. The portfolio is a chance to make a positive first impression on potential clients. If you donโ€™t have relevant examples to add to your portfolio, you can create items that demonstrate your skills.

 

The other areas of your profile look fine.

94d7957d
Community Member

Howcan i get my first order on upworks?๐Ÿ˜

celgins
Community Member

Syed Sajid,

 

That is a question not easily answered and millions of freelancers have asked, and will continue to ask it. Freelancers can win jobs on Upwork by submitting proposals and through invitations. Most new freelancers must submit proposals to win jobs.

 

Virtual assistance is a highly competitive skill area on Upwork, so winning jobs--first or subsequent jobs--can be very difficult.

 

To make your profile more appealing to clients, do this:

 

1) Remove this from the first part of your overview/summary:

 

"Hey!"

"Sajid Here ..Hope you doing well."

 

When clients search for freelancers, only the first two sentences of your summary are shown. You have very little space (only two sentences) to get their attention, and you want clients to see your services in those sentences. You don't want to waste any space with a greeting.

 

2) The first paragraph in your summary has good information, but you should revise it to sound more authoritative. Don't talk about being new to Upwork or doing your best, and don't mention experience if it's a year or less. Instead, make your summary sound more persuavive:

 

I am a versatile E-Commerce Virtual Assistant (Amazon, Ebay, Walmart) with experience helping my clients with online sales and customer service. I can help you with Amazon (A to Z) e.g., product hunting, sourcing, scanning, selling, advertising PPC, Amazon listing creation, shipping plans, competitor analysis, product analysis for wholesale, product launching & ranking, building strategies, client reporting, and dropshipping.

 

3) Add more e-commerce related items to your portfolioThe accounting/finance award/certificate is good, but clients will expect to see samples of previous Amazon PPC work, listings, analysis overviews, etc. The portfolio is a chance to make a positive first impression on potential clients.

 

The other sections of your profile look fine. Once you update your summary, I think clients will have a better chance of seeing your profile in searches.

 

Good luck!

9611ace2
Community Member

I am new here...and I need some guidance... please i need a view on my profile and how can I get my first job

celgins
Community Member

Godspower,

 

I must offer the same view I provided to the post above yours.

 

The question about getting your first job is not easily answered--millions of freelancers have asked and will continue to ask the same question. Freelancers can win jobs on Upwork by submitting proposals and through invitations. Most new freelancers must submit proposals to win jobs.

 

Your profile does not have enough information to convince clients to hire you. To make your profile more appealing to clients, provide more information in your overview/summary. Clients come to Upwork with specific needs and they look for freelancers who can get results.

 

Since you are new to Upwork, make sure your profile is 100% complete before applying to jobs. The best way to complete your profile is to go through the following Academy Courses and Learning Paths:

 

f009fb8b
Community Member

Please Have a Look at my profile and tell me how i can make it which grab the Client's Attention. Let me know if anyone is willing to give me the best feedback.

Here is my profile Link:

https://www.upwork.com/freelancers/~0180ab309eb6ee3448 

Amina,

Look at other marketer profiles to get some ideas.

19a94c1d
Community Member

Hi!

Can someone check on my profile? I am new here without a previous experience. 

https://www.upwork.com/freelancers/~0122c4bffe5f12b1ea

Thank you in advance! 

Aleksandrs,

I can never understand why translators don't write their profile write-up in each of the languages they say they can translate. Can you explain that to me? You wrote in English. Don't you think people speaking Russian or Latvian want translators as well? Anyway, it always seems shortsighted to me.

Thank you for a reply! I didn't think it through. Appreciate your review. 

mujahidkhan20
Community Member

Mujahid,

 

The first three lines of your overview/summary are probably not the best things for potential clients to see. There is nothing wrong with those three lines, but they provide very little value as the first words in your profile.

 

When clients search for freelancers, only the first two sentences of your summary are shown. This means you have very little space to grab their attention, and you clients to see your services and how you can help them in those first few sentences.

 

If you prefer to use some of that information, include it in the first paragraph of your summary like this:

 

Highly skilled Senior Graphic Designer with 7 years of experience in corporate identity, logo design and packaging. My goal is to turn your ideas and business goals into attractive and working projects. I study your problem, think how creatively it can be solved and offer you options.

 

The information after that sounds good.

 

Also, add short job descriptions to each job in your employment history. This is especially important when the jobs are highly relevant to the services you provide on Upwork.

Thankyou for the suggestions, I have updated the profile according to the changes you have told me. Can you review them again?

 

83a715ce
Community Member

Hello Community!

 

 

Can anyone provide information on how I can increase the number of visitors or impression and clicks to my Upwork profile?

 

I would greatly appreciate it if any Upwork staff could answer my question.

 

Please check out the image provided below for the current situation.

 

 

Thank you ๐Ÿ˜Š

 

Nayan,


The first thing you need to do is to kick about 500,000 other WordPress developers off the site. That would be a good start.

The next thing to do is learn how to write great proposal letters. 

Once you do that, as long as you've removed those 500,000 other WordPress developers off the platform, is to never leave your computer and react within 30 seconds to every job posting that looks good to you.

I'm being very snippy, but you should learn to write terrific proposal letters. If you can't do that, Upwork will just be a mystery to you.

Hi Anthony,

Thanks for the advice!

Kicking out 500,000 developers might be a tall order, but I'm up for the challenge. ๐Ÿ˜„

 

Seriously though, I appreciate the tips on proposal letters and responsiveness. I'll work on mastering those and unraveling the Upwork mystery. ๐Ÿ’ช

Hi Anthony,

I have checked all the information on Upwork, and I am wondering where did you find that 500,000 WordPress developers? I will greatly appreciate your answer.

Thanks.

f74b43ad
Community Member

Please review my profile.

Here is my link - 

https://www.upwork.com/freelancers/~017d4389ec7b4ee842

celgins
Community Member

Shihab,

 

Your profile is set to Private. You must set your profile to Public so other freelancers can see it.

8a77b1e2
Community Member

Good day maam i would like to request help from you to view my profile so that i know what should i need to improved your suggestion is highly appreciated Thanks and Godbless!!

 

celgins
Community Member

Jhun Jhun,

 

Andrea is an Upwork Moderator. The moderators provide valuable information to freelancers and moderate the forums, but they do not provide profile reviews. Other freelancers offer to review profiles and provide feedback.

 

I looked through your profile and I have a few suggestions that might help improve it:

 

1) I recommend changing your title to one of the skill categories Upwork uses. Since you are a virtual assistant, your title should be Virtual Assistant.

 

2) Your overview/summary is okay, but there are a few grammatical corrections needed. Use a grammar checker and it will catch those spelling and puncuation errors.

 

Looking for all-arrounder to help you with day-to-day tasks? Look no further. I am a highly experienced and proficient virtual assistant that can check the boxes on your to-do list. With over 2 years of experience managing office administrative tasks, I can help you with the following:

 

โ€ข Data Research
โ€ข Image Editing
โ€ข Customer Service
โ€ข Digital Marketing
โ€ข Administrative Tasks

 

Having completed hundreds of administrative tasks over the past several years, I have become efficient in using the following tools and platforms:

 

(...)

 

3) Add more items to your portfolio to show samples of your virtual assistance services. The portfolio is a chance to make a positive first impression on potential clients. If you donโ€™t have relevant examples to add to your portfolio, you can create items that demonstrate your skills.

 

Keep in mind that you are competing with hundreds of thousands of virtual assistants, so clients need several reasons to choose you.

36c2cc3f
Community Member

Hi Andrea, 

I have recently joined UpWork, So can you please provide me some feedback about my profile?

celgins
Community Member

Hi Rajat,

 

Welcome to Upwork.

 

Andrea is an Upwork Moderator. The moderators provide valuable information to freelancers and moderate the forums, but they do not provide profile reviews. Other freelancers offer to review profiles and provide feedback.

 

I reviewed your profile and I think it looks good. Your overview/summary is informative and gives clients enough information to understand your services and how you can help them. Your portfolio, skills list, and project catalog look good too.

 

You should add a short job description to your job at Zerosack Networks. This is especially important when the jobs are highly relevant to the services you provide on Upwork.

 

The next step is to write great cover letters and send your proposals to jobs matching your skills/qualifications.

 

Good luck!

36c2cc3f
Community Member

Thanks for the suggestions.

Make your hourly rate down.you will get invites and suggestions easily.

5823ebaa
Community Member

Thank you so much.

 

celgins
Community Member

Priyanshu Mohit,

 

Your profile does not have enough information to convince clients to hire you. To make your profile more appealing to clients, provide more information in your overview/summary and revise the content you have now.

 

Your title should be a specific skill category or two or more related skill categories. The information in your title is scattered and unrelated.

 

If you are a web developer, use your summary to talk about the web development services you provide and remove the content writing information.

 

Add a portfolio to show samples of previous work or to demonstrate your skills. The portfolio is a chance to make a positive first impression on potential clients. If you donโ€™t have relevant examples to add to your portfolio, you can create items that demonstrate your skills.

 

Make sure your profile is 100% complete before applying to jobs. The best way to complete your profile is to go through the following Academy Courses and Learning Paths:

 

625389f8
Community Member

Thank you so much for taking new comers through the profile visibility basics.

625389f8
Community Member

Please have a look at my profile and let me know if anyone is willing to give me the best feedback. I'm new to this but ready and willing to learn.

Thank you

https://www.upwork.com/freelancers/~01ac66aa14b5855d53

celgins
Community Member

Hi Norah,

 

Your profile does not have enough information to convince clients to hire you. To make your profile more appealing to clients, you must fix several things in your profile

 

1) First, focus your title on a specific skill category or two or more related skill categories. Editing and proofreading are not necessarily related to finanical services, and "financial report" will be meaningless to clients reading your title. If you are a writer or editor/proofreader, your title should simply be: Editor/Proofreader or Editing and Proofreading Services.

 

2) Your overview/summary should explain the services you provide based on your title. Clients come to Upwork with specific needs and they look for freelancers who can get results. Use your summary to tell clients which editing/proofreading services you provide, how you will work with them to meet their needs, and why they should choose you over other editors/proofreaders. Remove "2. PROFILE" from the beginning of your summary because it adds no value to your summary.

 

3) Add more skill categories related to editing/proofreading to your skills list. These skill categories are keywords Upwork uses to match you with relevant jobs, and to help your profile appear in search results.

 

4) Add a portfolio to show samples of previous work or to demonstrate your skills. Clients will expect to see samples from an editor/proofreader and the portfolio is a chance to make a positive first impression on them. If you donโ€™t have relevant examples to add to your portfolio, you can create items that demonstrate your skills.

 

 

d22266eb
Community Member

Please review my profile and let me know if there are any recommendations to add to my profile.

 

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