I am not receiving the verification email and hence cannot set up my profile

[#1]

I've made an account with Upwork and I am stuck at the verification of my email step because I am not recieving any verification mails. I've tried for hours on end but even after requesting multiple resends, the mail just won't come. 

I've checked the junk folder and the spam folder and contact Gmail support too, and they tell me the mail never reached their servers. 

Can somebody help me resolve this issue please!

**Edited for Community Guidelines**

[#2]

Hi Noriaz,

Thank you for reaching out to us. I checked and it looks like you were able to verify your email address. Could you please clarify if you need further assistance? 

[#3]

Dear Goran,

I´m also not getting my verification email after trying everything for the past 2 hours.

Sincerely Joseph P

[#4]

Hi Joseph,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

[#5]

Same issue , help me resolve it please. 

[#6]

Hello Ammar,

Thanks for reaching out. We've escalated your saw your post via a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you soon.

[#7]

Hi Goran,

I'm having the same issue. I haven't receive any verification until now. I already check my junk folder and spam filter too. I also have reach my email limit so i need to try it over again in about one hour. Plase help me to proceed.

[#8]

Hi Michelle,

Thank you for reaching out to us. One of our team members will reach out to you directly via email to assist you further.

[#9]

Hi,

I still haven't received any verification email. Can you help me?

[#10]

Hi Michelle,

Thank you for your message. Could you please check the Junk/Spam folder on your registered email address to confirm if the verification mail was auto-forwarded to those folders? 

Thank you,

Pradeep

[#11]

Hi,

I already check my junk folder and spam filter but it's still empty. I also have reach my email limit to resend verification so i need to try it over again in about one hour. Plase help me to proceed.

[#12]

Hi Michelle,

It's likely that the verification email was bouncing and not being delivered to you. I've requested for the email to be resent to you. Would you please confirm if you've received it now?

[#13]

Hello Goran, I am facing same issue too, can you please help me my mail id is

**Edited for community guidelines**

[#14]

Hi Mohit,

It seems like you've already completed the email verification. Please let us know if you are still experiencing issues on your end. We're here to help. 

[#15]

I am also facing same issue. I am not getting verification email

[#16]

Hi Narendra,

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

- Pradeep

[#17]

Odhiambodennis186@gmail.vom 

[#18]

I have tried several times and I am not receiving any of the verification emails, but I am receiving the marketing emails to the correct address. Nothing is going to spam and nothing is being blocked. 

[#19]

Hi Dave, 

The team has just resent the email with the subject "To get started on Upwork, verify your email address." Kindly check your inbox, and spam folder, and come back to this thread if the email is still not in your inbox at this time.

[#20]

I can assure you that this is my email. I have not received a single request to verify this email and it is not going to my spam or being blocked.

[#21]

Hi Dave, 

The Customer Support Team will reach out to you through an email to assist you directly with your issue. 

[#22]

Hi,

I am not receiving the verification email. I have been trying many times today. I have checked the junk folder. I have received a marketing email from upwork, but not the verification email. Also, the site seems to be glitching as the help center page goes away after about 1-2 seconds and I can not chat for help.

I'd love some help,

Thanks

[#23]

Hi Emily, 

Could you please retry verifying your email? Please let us know if you are still unable to receive the verification email. Thank you!

[#24]

Hey, I am also didn't receive my verification email. I have already checked and it is not in my spam or junk folders. I resent it already 5 or 6 times and nothing.

[#25]

Hi Mariia,

Could you please try sending the verification email one more time? Let us know here if the issue persists.

Thanks!

[#26]

I have tried a lot of time but I am not receiving a verification email. It’s not in junk or spam either