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heba-amer2
Community Member

ID Verification

Hello everyone , i have failed to verify my identity with meeting an agent the problem with my camera and i tried many times with different browsers and the same issue 

finally an agent has told me i could verify my identity through a link to upload my government ID and a bank statment

MY QUESTION IS :

I uploaded my bank statement but i didn't have a recently one so the one i foun was released on 2011

is that okay !

because i found only 2 options of the released options 2017 & 2018 only 

 

Thank you so much ,

 

1 REPLY 1
cylver1z
Community Member

Hello Heba,

 

Could you please find a more recent bank statement than that? Please click here to learn more about the documents you may send to verify your identity. Thank you.


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