Identity Verification

[anthonyray0629]

Upwork will not accept the scanned image of my ID for verification. I am unable to locate a phone number or email address to contact customer support about this issue, Currently do not know what to do about this issue

[garbojax]

I also am having this issue. It has refused my ID a number of times and says I am at the maximum number of attemps. From there it directs me to a customer support page that does not seem to exist. Assistance with this issue would be most appreciated.

[joanbonjoc]

Hi Scott,

One of our team member created a ticket for you on this issue. Thanks.

[joanbonjoc]

Hi Anthony,

One of our team member will reach out to you via ticket. Please respond directly to that ticket and post any questions you have. Thanks.