Jan 19, 2020 07:15:34 AM by Rob F
Could I please request a manual name review? My bank account uses my full name "Robert" rather than "Rob", which is the name I use everywhere else. According to the help pages Upwork will accept this discrepancy but the link to speak to customer support only directs me to the forums.
Jan 19, 2020 08:02:36 AM by Aleksandar D
Thanks for reaching out to us. Please go to Settings > Contact Info and issue a name change request.
Jan 19, 2020 08:20:02 AM by Rob F
Thanks for your reply. However I am not looking to change my name on Upwork, I just need to have my bank accout manually verified because it does not exactly match my Upwork name.
Jan 19, 2020 04:28:57 PM by Joanne Marie P
One of our agents will reach out and assist you directly via a support ticket. Thank you!
Jan 20, 2020 03:23:16 PM by Hope D
I am having a similar issue and need help from support please as nobody is answering my forum post and it is a technical issue.
Jan 20, 2020 05:40:09 PM by Avery O
I apologize for the delay. It looks like your location verification went through. If you need further help, please don't hesitate to post a reply so that I can assist you further.