Manual name review request

[robframpton]

Hi,

Could I please request a manual name review?  My bank account uses my full name "Robert" rather than "Rob", which is the name I use everywhere else.  According to the help pages Upwork will accept this discrepancy but the link to speak to customer support only directs me to the forums.

Many thanks!

[djondinium]

Hi Rob,

Thanks for reaching out to us. Please go to Settings > Contact Info and issue a name change request.

Thank you.

[robframpton]

Hi Aleksander,

Thanks for your reply.  However I am not looking to change my name on Upwork, I just need to have my bank accout manually verified because it does not exactly match my Upwork name.

Thanks

Rob

[tinker_bell3]

Hi Rob,

One of our agents will reach out and assist you directly via a support ticket. Thank you!

[robframpton]

Thank you Joanne!

[ballerinapointe]

I am having a similar issue and need help from support please as nobody is answering my forum post and it is a technical issue.

[aocumen]

Hi Thema, 

I apologize for the delay. It looks like your location verification went through. If you need further help, please don't hesitate to post a reply so that I can assist you further.