My account does not match my bank account - how do I get the payment restriction lifted?

[cooldev_master]

I have a restriction on getting paid because my bank account is a joint account so does not exactly match my profile - how do I get that restriction lifted?

[mtngigi]

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Paul B wrote:

I have a restriction on getting paid because my bank account is a joint account so does not exactly match my profile - how do I get that restriction lifted?

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Open a bank account in your own name to match your profile would be the simplest solution.

[cooldev_master]

No,

That's not simpler for me - In the UK it is typical and normal for Organisations to operate under different names from the bank accounts.

[BojanS]

Hi Paul,

We'll have one of our agents reach out to you via a support ticket to assist you with your concern. 

Thank you for reaching out to us. 

[cooldev_master]

Thank you Bojan.