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Name issues

Active Member
Miriam A Member Since: Apr 9, 2019
1 of 3

So my payment methods has been deactivated as the beneficiary name of the bank account does not match my upwork account name but i am a transgender individual, I use my name that i go by now as my upwork account name but all my other official document like bank account name, address name and everything is still my legal given name. And I cant seem to contact any support but just sending me here to community.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 3

Hi Miriam,

 

I`m sorry about the inconvenience this had caused you.
One of our team members will reach out to you via ticket as soon as possible and assist you further with your payment method. Thank you.


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Active Member
Miriam A Member Since: Apr 9, 2019
3 of 3

Hi Goran,

 

Thank you so much and that would be great. I look foward to hear from them asap. 

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