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grpfied
Community Member

New on upWork. 1st Payment withdrawn on Payonner but cant see. Is there a way to STOP Transaction?

Hello I withdrawn m 1st payment from upWork through Payoneer but I cannot see the amount reflected in Payoneer account. How come I know that it was sent to the right account? I had two accounts, one was recently closed by Payoneer but now I transferred the amount and I do not know which account was it sent to.

 

Is there a way to stop the transaction?

1 REPLY 1
JoanneP
Moderator
Moderator

Hi Muhammad,

 

Transfers from Upwork to Payoneer typically take two days to clear. Payoneer has an instant loading option available, for an additional fee of $2.50. You can set this option in your Payoneer account settings. Here's the help article for more information. 

 

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
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