New to Upwork as a Freelancer

[#1]

Hi everyone! I am a new member and I am currently working on my first contract. I just want to seek some tips from the more experienced members about the following:

• the things you look at/check before sending a proposal
• managing multiple contracts
• using "connects" efficiently

My niche is Training and Development and also Customer Service. I will be very happy to receive all your tips and suggestions. Thank you and happy freelancing!

-Joe