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Re: PDF will not upload correctly

Active Member
Karen N Member Since: Feb 10, 2019
1 of 4

Hello - I've uploaded a PDF (proposal) 2x and the file is not uploading correctly. To double check things, I've uploaded the same file elsewhwere with zero problems. What is happening? How do you reach an actual human customer support? THANKS!

Community Guru
Preston H Member Since: Nov 24, 2014
2 of 4

Submit your proposal as plain text, in the provided text area.

 

which is what everyone else does.

Active Member
Karen N Member Since: Feb 10, 2019
3 of 4

Hi Preston - I did that for the initial post. . . .the client requested a full proposal. Would think a PDF would upload without issues. :/ Oh well, I sent a google link for access and that is working for now. THANKS for reaching out!

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4 of 4

Hi Karen,

 

Can you please retry using a different browser? You can also clear your cache and cookies then retry attaching your PDF file. If you still experience the same issue, please let us know so we can investigate further. Thank you!


-Joanne
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