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b2920375
Community Member

Payment due

When I sign in to Upwork there is a notice that my financial transactions are limited.  Apparently, Upwork records indicate that I have an outstanding balance.  However, when I go to my Payments, it shows a zero balance.  When you go to support .... all you get are preprogrammed questions and answers none of which are relevant to my problem and there is no link where I could send an email asking for help.....so I am stuck and unable to use Upwork.  Their support is STUNNING AWFUL!!!

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Jane,

 

We're sorry to hear about your experience! We'll have one of our team members reach out to you directly and assist you further, thank you for your patience!

~ Bojan
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