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Payment method deactivated

My payment method has been deactivated as the beneficiary name of bank account did not match. The reason for this is because I am using company account. I searched for it in Upwork help center and found below mentioned article which says to submit some documents. But where and how do I submit those documents?image.png




Retired Team Member
Retired Team Member

Hi Ankit,


One of our team members will reach out to you directly with detailed instructions about this and assist you further, thank you!

~ Goran