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Hiedi's avatar
Hiedi R Community Member

Payments

I'm new to upwork and i started my first work on feb 8. Now i do remember when i was setting up payment that it said it would pay out when balance is at $100 so in the first week i accumulated $84 and the second week has now closed and I've accumulated $95. Will this both add up in one payment and will i get payment if i haven't completed the W8en form? (I'm international)

3 REPLIES 3
Pradeep's avatar
Pradeep H Retired Team Member

Hi Heidi,

 

Thank you for your message. You would need to complete the W-8BEN form to activate fund withdrawal from your Upwork account.

 

Thank you

Pradeep

Hiedi's avatar
Hiedi R Community Member

Thank you i have completed the form but there is no direction on the website advising who i should send it to...i have emailed the upwork team but I'm not sure if that works. I am in dire need of the funds. Please help.

Avery's avatar
Avery O Community Manager

Hi Hiedi, 


There's no need to submit Form W-8BEN. Once you submit it here by clicking on the "Save" button, that should be fine already. 

It looks like your earnings are yet to be processed in your account. Your earnings on Upwork are processed according to the Weekly Billing Cycle. Payments released for fixed-price contracts go through a 5-day security period and will be available to you once the security period is over. 

For hourly contracts, all the hours logged are automatically invoiced to your client, and funds become available following the Weekly Billing Cycle. Kindly check the schedule below:

  • Week 1 – Freelancer logs time using the Upwork desktop app and Work Diary.
  • Week 2 – Hours within the weekly limit invoice to your clients on Monday. They have until Friday to review the work. Then the review period ends.
  • Week 3 – Earnings become available on the following Wednesday.

You may read through each tab to know when you should expect the payment to be available on your account. If you check your Reports page (Reports > Overview), you will see where in the billing cycle the payment is. If the payment is in the Pending tab, this means it's already in the security period.

Once you have earnings available in your account, you can withdraw anytime through your chosen payment method, or you can wait for the Automatic Payment Schedule to withdraw your earnings for you. 

I hope this helps! Let us know if you have other questions!


~ Avery