Photo

[#1]

I am having trouble with uploading my photo and after I filled out my profile and the other information, it did not save because all of the field requirements weren't met.

[#2]

Hi Brenda,

Could you please try uploading a different photo? Make sure the photo isn't too dark, is not a long shot and your face is clearly visible.

Thanks.

[#3]

I am still having trouble with uploading my profile picture. I have tried several times and I have even tried downloading a different photograph. And since I can not upload my profile picture, It will not let me save any of my information.

I would really like to get this fixed so that I can start on my business. Any help would be appreciated.

Thank you

Brenda Ellis

[#4]

Hi Brenda,

Do you see an error when you try to upload your picture? What kind of error is it? Can you please provide a screenshot? 

[#5]

Hi,am having a problem in uploading my profile picture.kindly assist

[#6]

Hi Millicent,

Please make sure your face photo is clearly visible in the photo you're uploading, which should include no more than your head and shoulders. Please let me know if you were able to upload the photo afterwards.

[#7]

my profile is not applu

[#8]

Hi there,

I checked and it looks like you just recently submitted your profile for review. Please note that once you submit your profile, it takes at least 24-hours for the process to complete and you will be notified via email about your account.

Are you experiencing any issue while trying to upload your profile picture? If so please try clearing your cache and cookies or logging in with another browser to upload your image. Let us know if the issue persists. 

[#9]

I too am having trouble uploading a profile picuture. I have a professional photo all with the correct specifications however there is no save/upload button. PLEASE for goodness sake can someone FIX THIS!!??

[#10]

I'm sorry to learn your experience, Laura. Please send a screen grab of what you're seeing on your end so that we can look into this further.

[#11]

This is the error that I am getting.

Signed in as Brenda Ellis
Sign-out

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What you've told us so far
You want to work in Admin Support
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You are focusing in Data Entry , Personal / Virtual Assistant , Transcription and Other - Admin Support
Your skills are: TranscriptionVirtual AssistantAdministrative SupportData Entry
Your experience level is Expert
Tell us more about you
Please upload a professional portrait that clearly shows your face

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hired 5 times more often than those without a photo.
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Education
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Other, CMA/CMAA | Ashworth College
2015 - 2018 (expected)
Certified Medical Administrative Assistant
Certified Medical Assistant
Other, ICD 9 Coding | Franklin Technology
2014 - 2014
Other, Phlebotomy | Franklin Technology
2014 - 2014
Associate's degree | Crowder College
1983 - 1985
Employment History
Write about previous positions, companies, and the number of years you've worked, plus highlight relevant projects and accomplishments.
Customer Service Representative/Receptionist | Freeman Health System
January 2006 - October 2016
Patient calls, scheduled appointments, scheduled patient tests and ordered patient referral. Updated patient demographics and insurance.
Owner | Heavenly Looks
May 2002 - April 2005
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Edit Portrait

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Your profile portrait

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Can't upload image
Please use a photo that is at least 250px by 250px or increase crop size
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[#12]

Hi Brenda,

Could you please make sure the picture you are uploading is at least 250px by 250px? Also it has to be an actual photo of you where your face is clearly visible. You can attach your picture to your reply here and I'll take a look.

[#13]

I also cannot get my profile uploaded because of my picture. Your program tells me that it's not a picture of me, but it most certainly is. 

[#14]

Hi Peter,

I can actually see your photo when I go to your profile page, hence it has been uploaded successfully. Can you confirm if you see the same thing on your end? If not, can you log out then log back in. 

[#15]

Yes I see it now. I had to start all over for it to work. I had to refresh the page (control-F5) and then o had to make sure choosing the image was the first thing I selected.

Previously when it failed, I had everything else already filled out. Apparently it didn’t like that.

[#16]

Sorry for the trouble. I am happy the steps you took worked. Thanks for confirming. 

[#17]

I can't upload this into my profile.  I can't move forward without this.  I've tried numerous photos.

[#18]

Hi Peter,

Please try to resize the image to 250x250dpi and crop it to include only your head and shoulders.

If it meets those requirements and you still can't upload it then please try clearing your cache and cookies and using a different browser to check if the problem persists.

Thank you.

[#19]

I exited the upworks and came back in then it worked fine without
resizing. It was a photo from a photography shop.

[#20]

Hello sir i am uploading my this picture and it is not upload so kindly justify me hows i will upload my picture here

[#21]

Hi Mukesh,

Please try clearing your cache and cookies or logging in with another browser to upload your image. If you`re receiving any errors on your end let me know, thank you.

[#22]

I tried logging off and back in again, then it finally worked, but not sure
why?

[#23]

Please use a photo that is at least 250px by 250px or increase crop size and here is the photo

[#24]

Hi Brenda, 

When you were uploading your photo on the window (as shown below), were you experiencing any error? 

[#25]

Hi

I just signed up to Upwork. However, I can't complete my profile due to an error "Please use a photo that is at least 250px by 250px or increase crop size" and the image you attached is the image uploader shown when I tried adding my image. please contact me at *** Edited for Community Guidelines ***. My Upwork name is Marlyn Gastanes. I believe I followed the requirements but still I'm receiving the same error all over again. I tried clearing my cache and even used different browsers. Still, it's not letting me upload my photo. Please help. Thanks