Profile pic won't upload and appears sideways

[amac88]

I am trying to upload a profile pic but it loads sideways on both my phone and PC, and won't upload the image. Tried three different photos. Help?

[amac88]

I already set up my profile on my phone but it won't upload a picture correctly. When I try on my PC, the webpage is stuck loading after the "Describe your expertise" page.

[BojanS]

Hi Drew,

Can you please check if the image you're trying to upload is in .jpg, .jpeg, .gif, .png format and at least 250px by 250px? Also, make sure that it's a clear photo of yourself, not a long shot and your face is clearly visible. If it meets those requirements and you still can't upload it then please try clearing your cache and cookies and using a different browser to check if the problem persists.

Thank you!

[amac88]

Got it to work after editing the photo. Thank you!