Refunding of Connects for Unhired Jobs

[f2aaccbe]

Hope everyone is doing well.  I am relatively new to UW and was wondering when I can expect to receive a refund for my proposal Connects that were never hired?  I have 20 plus proposals out (50 percent of which are older than three weeks).  I understand that refunds are provided if a client doe not hire, but how long do they have?  In addtion, is there an accounting for used and refunded Connects?  Thank you!   

[AleksandarD]

Hi Richard,

Connects are refunded only when a client closes their job without hiring or we find a job post has violated our Terms of Service. You can check out the Reports > Connects History page and this help article for more information.

Thank you.

[f2aaccbe]

How long can a job go unhired before it's closed?

[martina_plaschka]

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Richard O wrote:

How long can a job go unhired before it's closed?

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I've seen some open for years. If there is no activity, they expire after 30 days. You don't get connects back when a job expires.