🐈
» Forums » New to Upwork » Re: Tips from Upwork’s Talent Success Team
Page options
Michael's avatar
Michael J Community Member

Tips for Getting Started on Upwork

Getting started on Upwork can be challenging. Here are some top tips that can help you succeed.

 

Complete Your Profile

First, it can be very helpful to complete your profile 100%. It’s important to understand that there are certain sections that must be completed in order to reach 100%. You can even technically exceed 100% completion. The more fields you complete on your profile, the better your chances of winning work. Also, your profile must be 100% complete in order to qualify for badges such as Rising Talent and Top Rated. Check out this help article for more information on the numerous ways you can reach 100% or more completion. I also recommend this article about why a great title and overview can make a difference.

 

Set Your Profile Visibility

Second, we recommend updating your profile visibility. Once you’ve crafted the perfect profile, you’ll want clients to be able to see it. When setting your profile visibility, you have three options: Public, Only Upwork Users, or Private.  If you set your profile to private, it will be excluded from the Upwork marketplace and search engines. This means clients won’t see you when they search for freelancers. Therefore, it’s in your best interest to set your profile visibility to Public or Only Upwork Users.

 

Submit Proposals

Third, submit proposals! This may seem like an obvious step, but it’s one that often doesn’t receive enough attention from new freelancers. By regularly submitting proposals for projects that fit your skills, you not only increase your chances of winning work, but you also prevent your profile from being automatically set to private, which can happen if you are inactive from the platform. As you submit more proposals, you will also learn what does and doesn’t get the attention of clients. Also, remember, that you may have to submit more than 5 proposals before you win your first project. Persistence is key. To help improve the quality of your proposals, I invite you to read about how to create a proposal that wins jobs and take in this proven advice from freelancers on Upwork. Also, check out this great article about How To Get More Jobs on Upwork in 2022!


Cheers,
Mike
ACCEPTED SOLUTION
Michael's avatar
Michael J Community Member

For help with your profile, check out this peer feedback thread and consider joining an Upwork Academy Coaching Cohort!


Cheers,
Mike

View solution in original post

849 REPLIES 849
Jamstack's avatar
Jamstack V Community Member

Hi Mike,

Your post is really helpful to me. I'm new here and know nothing about how Upwork works. Could you please review my profile?

Also, my team and I strive to reach more customers who are in need of a website and brand identity. How can I find them in Upwork. 

Best regard,

JAMstack Vietnam.

Anya's avatar
Anya S Community Member

Good afternoon, Mike!

If it's not difficult for you, I would like to ask you to look at my profile and point out errors and give any advice on the profile to win contracts.
And some more tips for taking the Rising Talent test: How many tries are given? I can't get through it ((

Michael's avatar
Michael J Community Member

Hi Anya,

 

Thank you for your message. You may complete the Upwork Readiness Test as many times as needed. Please review the ariticles linked here for the needed information to pass the test. 

 

I reviewed your profile and suggest you add to your portfolio. Your portfolio gives you the opportunity to impress potential clients with real-life examples of your skills and expertise. To help you look your best, consider showcasing 4+ examples of your best work. Learn more about building a great portfolio here.

 

I hope this helps!


Cheers,
Mike
Jennifer's avatar
Jennifer L Community Member

Hi Mike, 

 

I have some clients who have written testimonials but they have not been posted to my profile. It's been one week already. What is the general timeframe for testimonials to be uploaded by Upwork? Thanks for the helpful tips.

 

Best,

Jen L.

Andrea's avatar
Andrea G Community Manager

Hi Jennifer,

 

Please allow 10 business days for your Testimonial request to be reviewed.

 

Thanks!

~Andrea
Samantha's avatar
Samantha C Community Member

Thank you for this post! I have had this account for several years and really just started checking it out and completing my profile. Any suggestions would be appreciated!

Michael's avatar
Michael J Community Member

Hi Samantha,

 

Thank you for your message. I reviewed your profile and your Overview is short compared to the average. Upwork’s research shows clients see it as a positive signal if the profile is well written and comprehensive. Therefore, consider crafting your overview as a pitch to prospective clients. 

  • Help clients understand your abilities better by listing information about your skills and experience in an original and creative way. 
  • Focus on how you can help clients achieve their goals. For example, expand on who you are, the services you offer, and what you’re most passionate about. 
  • Be clear on your expertise and mention specialized software or tools. 
  • If appropriate, let your personality shine through (include some excitement), and show your qualities and praise the work you do, instead of focusing on yourself.
  • Other examples of information you can include are past accomplishments and projects, preferred working style, and your business’ values (e.g. I believe in strong communications or thorough upfront planning), industries or lines of businesses you have worked in before, and the types of clients you have worked with before (start-ups, solo entrepreneurs, large businesses, etc.). 

I hope this helps!


Cheers,
Mike
Usman's avatar
Usman K Community Member

Hello Mike,

I had been submitting proposals for more than two months. I change very often and added everything I learned from this forum. But I never get a single response from a client. Why does that mean if you don't have any past experience, you are not eligible for any work on Upwork. Kindly look into my profile **Edited for Community Guidelines** If you want I will be happy to share the proposals with you. 

Thanks for your consideration.

Kind Regards,

Usman Khan

Michael's avatar
Michael J Community Member

Hi Usman.


Thank you for your message. I reviewed your profile and have some suggestions:

  • Your profile overview is short compared to the average. Upwork’s research shows clients see it as a positive signal if the profile is well written and comprehensive. Therefore, consider crafting your overview as a pitch to prospective clients. 

    • Help clients understand your abilities better by listing information about your skills and experience in an original and creative way. 
    • Focus on how you can help clients achieve their goals. For example, expand on who you are, the services you offer, and what you’re most passionate about. 
    • Be clear on your expertise and mention specialized software or tools. 
    • If appropriate, let your personality shine through (include some excitement), and show your qualities and praise the work you do, instead of focusing on yourself.
    • Other examples of information you can include are past accomplishments and projects, preferred working style, and your business’ values (e.g. I believe in strong communications or thorough upfront planning), industries or lines of businesses you have worked in before, and the types of clients you have worked with before (start-ups, solo entrepreneurs, large businesses, etc.). 
  • Your written English skills are good, but I did see a few minor errors. If you'd like to add extra polish, you might want to consider using Grammarly. I use this myself and really like it because it's free and it offers a Chrome add-on so it works in webmail, messages, proposals, and more.

I hope this helps!


Cheers,
Mike
Imad's avatar
Imad U Community Member

Dear Mike J.

I am glad to read your instructions and found it fruitfull. Indeed it will help me a lot as I am new to upwork freelancing. It will be more benefical for new one to be gudied through sample .

Thank you for your kind information.

 

Imad

Lambert's avatar
Lambert A Community Member

Hello, Thanks for your information, i have a complete profile and i have submitted several proposals, no invite yet, no job. what else can i do?

Michael's avatar
Michael J Community Member

Lavenda's avatar
Lavenda A Community Member

Hey Mike,

May you please review my profile and advice me accordingly,

thanks in advance.

Michael's avatar
Michael J Community Member

Hi Lavenda,

 

Thank you for your message. Your profile is off to a good start. You may find these articles helpful:


Cheers,
Mike
Prachi's avatar
Prachi T Community Member

Hello Mike,

 

It is so kind to help New Freelancers like me. It would be pleased if you can check my profile and give me your valuable suggestions. 

Thank you.

Prachi

Michael's avatar
Michael J Community Member

Hi Prachi,


Thank you for your message. You're off to a good start. One thing to note is that the beginning of your profile overview displays in prospective client search results and it’s your first 200-character pitch. So, your first sentence should include clear, relevant information about your primary skill sets and expertise. To give a clear impression you’re the person the client wants to talk to, here are some additional tips for writing a great Overview. 


Cheers,
Mike
Nayan's avatar
Nayan M Community Member

thanks a lot, Mike J, I think your post it´s very helpful to build the profile. just visit my profile check Everything Ok or Not

Michael's avatar
Michael J Community Member

Hi Nayan,


Thank you for your message. I reviewed your profile and want to remind you that the beginning of your profile overview displays in prospective client search results and it’s your first 200-character pitch. So, your first sentence should include clear, relevant information about your primary skill sets and expertise. Right now, your Overview starts with an unnecessary "Hello" which takes up some of this precious real estate in search results. 

 

To give a clear impression you’re the person the client wants to talk to, here are some additional tips for writing a great Overview. 


Cheers,
Mike
Vickey's avatar
Vickey B Community Member

Hi Mike,

 

Please help me and review my profile. From the last few days, I'm not getting responses and invitations from clients.

Michael's avatar
Michael J Community Member

Hi Vicky,

 

Your profile looks good and you've already earned the Top Rated badge. Congratulations! 

 

You may find that invites eb and flow. A big key to success on Upwork is submitting proposals. Try not to rely too much on invites as the competition on Upwork is fierce.


Cheers,
Mike
Aisha's avatar
Aisha O Community Member

please how do i get a client to accept my proposal and hire me as a newbie? I really want to start work and start earning.

Haneef's avatar
Haneef L Community Member

Hi, Mike. I've been on Upwork for 30 days, completed 4 jobs, and have done the readiness test. When can I expect a Rising Star badge or JSS?
Michael's avatar
Michael J Community Member

Hi Haneef,

 

For the Rising Talent badge, we look at a variety of factors when determining whether to award Rising Talent status. This includes client feedback, the overall strength of your profile upon submission, including prior experience and skills and your educational background, as well as the opportunities available in the market.

 

For the Job Success Score, more than 90% of freelancers have a score after 5 projects, and nearly all freelancers have scores after completing eight projects.

 

Please review these articles for more information:


Cheers,
Mike
Gourav's avatar
Gourav K Community Member

Thanks brother. I will look after your piece of advice.

Hector A's avatar
Hector A R Community Member

Hello, I'm here to ask for help in the sense that I want you to review my profile and tell me what you think, to know if I can be chosen for a project and how I can make it attractive my name is Hector Ramirez I am from Venezuela and I specialize in data processing