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Unable to Upload Profile Picture

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Active Member
Johnson L Member Since: Mar 21, 2020
41 of 62
thanks
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Active Member
Ahmed E Member Since: Jan 1, 2020
42 of 62

I have been trying to create an upwork account lately but it won't let me put the profile pic plz i need help quickly

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
43 of 62

Hi Ahmed,

 

I'm sorry for the inconvenience this has caused you. Could you please try clearing your cache and cookies or using a different browser? Let us know if the issue persists so that we can assist you further.

 

Thank you.

~ Aleksandar
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Active Member
Terry D Member Since: Feb 9, 2020
44 of 62

Hi Aleksander! Could you assist me with the same issue?

 

I am unable to submit my application. Thank you

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
45 of 62

Hi Terry,

 

I'll be more than happy to help! I escalated your request to the rest of our team and one of our agents already reached out to you directly via a support ticket to assist you further. Please note that a copy of the ticket arrived in your email as well from where you can continue the correspondence with our team.

 

Thank you.

~ Aleksandar
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Active Member
Maira A Member Since: Apr 11, 2020
46 of 62

same issue with my account. Its also not allowin me to upload my education details. scroll bar is not working. What should I do?

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
47 of 62

Hi Maira,

 

Thanks for reaching out to us. Could you please try clearing your cache and cookies or using a different browser? Let us know if the problem persists so that we can assist you further.

 

Thank you.

~ Aleksandar
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Active Member
Priya N Member Since: Apr 20, 2020
48 of 62
Hi , I too have the same problem. Whenever I try to upload a picture it says something went wrong. Please help!
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
49 of 62

Hi Priya,

 

Please try clearing your cache and cookies or logging in with another browser to upload your profile photo. Thank you.


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Active Member
Nathan M Member Since: May 11, 2020
50 of 62

Good afternoon!

 

I've gone through the solutions offered involving clearing my cookies and cache, as well as using a different browser, however I am still unable to upload my profile picture. I've attached my headshot as well. Is there another solution?

 

Thank you,

Nathan