Nov 27, 2018 06:19:34 PM by Laurel E
Hi ya'll! Tried to put in my bank account information but it says my verification failed- and to contact customer support. Can someone reset the system for me? I want to get paid!
Nov 27, 2018 08:38:38 PM by Avery O
Hi Laurel,
I sent your account information to the Customer Support Team and they will reach out through an email to you to assist you further.
Apr 5, 2019 09:18:46 PM by LUIS P
Hi,
I didn't understand the verification process so I entered the wrong values for the amounts three times and I got a "verification failed. Contact Support" flag on my "Get Paid" settings. I tried the chat bot and it does not help. Now I understand how it works and I saw the two deposited amounts in my bank account, but cannot use them to verify because there is no link to do so anymore. Please help.
Thanks,
LP
Apr 6, 2019 01:06:48 AM by Goran V
Hi Luis,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.
Feb 10, 2020 02:55:51 AM by Goran V
Hi Mohammed,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.
Apr 23, 2019 03:22:11 PM by Peggy Wynne B
I am having the same problem. So frustrating that this can't be resolved by a dedicated customer support human!
Apr 23, 2019 04:54:29 PM by LUIS P
Apr 23, 2019 07:05:35 PM by Avery O
Hi Peggy,
I'm sorry for the inconvenience. A member of the Customer Support Team will reach out to you to assist you with your issue.
Apr 28, 2019 02:39:59 PM by Jose E
Hi Avery,
I am having the same problem. It tells me to contact support.
Apr 28, 2019 07:21:37 PM by Avery O
Hi Jose,
I"m sorry for the delay. I have forwarded your account information to the Customer Support Team and they will get in touch with you to assist you with your account.
May 15, 2019 07:56:49 AM by Pietro M
I am having the same problem.
May 15, 2019 09:06:15 AM by Bojan S
Thank you for reaching out to us, Pietro.
One of our team members will reach out to you directly via support ticket to assist you with your bank account verification process.
Jul 13, 2019 03:44:47 PM by Anastasiia C
Hello,
I know the information I put in for my bank is correct, can someone from customer support please contact me?
It says verification failed.
Jul 13, 2019 04:12:03 PM by Riri A
Hi Anastasiia,
Thank you for sharing this with us. We have escalated your concern to the appropriate team and one of our representatives will reach out to you shortly. Let us know if you need anything else
Nov 24, 2019 03:42:22 PM by Joanne P
Hi Dan,
One of our team members will reach out and assist you directly with your bank verification. Thank you!
Dec 16, 2019 02:08:26 PM by Carlos C
My internet crash when I tried to verify my bank account now it says verification failed. Can someone please reset this for me?
Impossible to talk to anyone here!
Thanks!
Dec 16, 2019 02:52:43 PM by Bojan S
Thank you for reaching out to us, Carlos.
One of our team members will reach out to you directly via a support ticket to assist you with your payment method verification process.
Jan 9, 2020 10:43:01 AM by Popoola B
Jan 9, 2020 09:45:52 AM by Popoola B
Jan 9, 2020 11:06:08 AM by Bojan S
Thank you for reaching out to us, Popoola.
One of our team members will reach out to you directly via a support ticket to assist you with your bank account verification process.
Jan 14, 2020 01:54:52 AM by Goran V
Hi Maneet,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.