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» Forums » New to Upwork » Re: I cannot see my profile page
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Ahmed's avatar
Ahmed M Community Member

We can't complete your request now.

 

223.JPG

 

ACCEPTED SOLUTION
Valeria's avatar
Valeria K Community Member

The issue has now been fixed! Please, let us know if you continue getting any errors when accessing the site or tracking time.

 

We appreciate your patience while we were getting this issue addressed.

~ Valeria
Upwork

View solution in original post

75 REPLIES 75
ANUP's avatar
ANUP C Community Member

I am having the same issue.Please help.

Habip's avatar
Habip B Community Member

Hello, I also face the same problem. I am waiting for your help.

Goran's avatar
Goran V Retired Team Member

Hi Habip,

 

Could you please try to clear your cache and cookies or log in via another browser? Thank you.

~ Goran
Upwork
Ricardo's avatar
Ricardo N Community Member

Ok, will do.

Ricardo's avatar
Ricardo N Community Member

Goran! You're the man! Thanks for the advice.

ANUP's avatar
ANUP C Community Member

I can't buy connects.. The range to select price isn't working.. Please help
Ricardo's avatar
Ricardo N Community Member

 [66806fae6c690fcd-ATL, 66806fae6c690fcd-ATL] whats this?

Subhashini's avatar
Subhashini H Community Member

Dear Bojan

 

I am facing the issue.

 

There was an error loading this page: error [6680afeefe603c0c-BLR, 6680afeefe603c0c-BLR]. Contact Upwork Support for more information.

 

I am trying to contact the support, but the pages are not loading. can you please look into it and revert. Thanks

Varaprasad Rao's avatar
Varaprasad Rao R Community Member

Hey Upwork, It is showing my profile as

"Freelancer profile not found."

 

I am not able to open my own profile. What can I do?

I am not able to open other freelancers profile also.

 

Please help me. I am worried actually 

Simon's avatar
Simon M Community Member

Hello Prasad. Upwork is down for maintenance. They should resolve it soon.

 

Rocio's avatar
Rocio G Community Member

Hi Nikola,

I'm having the same problem as Muhammad, when I go to my profile it appears the message "freelancer profile not found" I don't understand what's going on. Please could you help me with this? 

Thank you

Ezinne's avatar
Ezinne N Community Member

Hi everyone, 

 

I've just tried to access my profile and it said Freelancer Profile not found. I tried to access the profiles of other freelancers and got the same results.

 

What seems to be the problem and how can I fix it?

RAFSUN's avatar
RAFSUN S Community Member

What happened to my account? It's saying "Freelancer profile not found".

Screenshot_6.png

I can't enter any job. It says "Job not found"

Screenshot_9.png

Even not able to see my old contracts. "Report" section is not working. Not able to contract with help and supporter. What's going on here?

Robert's avatar
Robert G Community Member

There are all kinds of problems with freelancer looking at jobs, message, forums.

 

Could somebody just post a message on the main Upwork page stating there are system problems and be patient? This is generating a number of people ask here about all kinds of problesm.

Sara's avatar
Sara B Community Member

Hi, when I got to "find work" section and then "view profile" in order to see my profile, it says: Freelancer profile not found.

My question is does that mean others can't see me too? And when and how it can be solved? I need to edit my profile and be able to enter it. Thank you.

 

Here's my link: my profile

Awais's avatar
Awais N Community Member

I think you are not a verified member of Upwork. Have you gone through the ID verification procedure? It usually occurs when someone is not verified. I can not see your profile as well. You need to contact Upwork Support. They will help you out with it. 

Hope you get your issue resolved.
Awais

Sara's avatar
Sara B Community Member

Hm, that’s strange because I have had this profile for couple of years now
(tho I never applied and got a job before) and I was never told I need
verification with ID. I could see my profile without any problem before.
Md Rahatul's avatar
Md Rahatul H Community Member

Hi my accounts is a few months old. But currently I am trying to be regular on upwork. When I am trying to submit a proposal in my job feed, it shows that "Job is not found".
What can I do to solve this issue? 
And one more question: How many jobs I can apply in one day?
I need your suggestion.

Thanks

Shalini's avatar
Shalini J Community Member

Hey there! How did you solve this? I'm facing the same issue!

Cheers,

Shalini

Md Rahatul's avatar
Md Rahatul H Community Member

Hi Shalini, sorry for late reply. My problem was solved but I can't remember how did I do that. May be it auto solved, not sure though.

Bilal's avatar
Bilal K Community Member

Hi! I had my first dispute with a client, after that I can't access my account profile or any other work. I am really worried. I haven't got any email related to account suspension or anything but I can't access my profile neither the contact support works as I get no response. I am really concerned. My job success rate is 100%. I have a really good profile with 11 projects. I don't want to get it wasted like that. Please tell me whats the issue? I haven't received any email from upwork but my upwork profile is not accessible and I can't see any project...

Ali's avatar
Ali U Community Member

HI All,

 

I am a new freelancer with a success rate of 97%. i faced an unusual error while opening my own profile, it says "freelancer profile not found". could anyone help me about this?

 

Thanks 

Elvin's avatar
Elvin A Community Member

Hi everyone.
I can't view to my profile.
The "Delete" sign, previously suggested as a help in the forum, does not work. The link looks like this to me:
https://www.upwork.com/freelancers/~015542592d2d5c6726

Thanks you

Truc's avatar
Truc L Community Member

Been not able to contact support. Thanks.

Bilal's avatar
Bilal K Community Member

I am having the same issue.

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