Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Why must I upload a photo with my face?!

Active Member
Salma H Member Since: Apr 10, 2018
1 of 36

Dear Upwork community,

I've started to work as a freelancer recently and was looking forward to build up my reputation here on Upwork. But I was really disappointed by the fact that you require a face recognized photo in order to complete the profile.

As you may know, here in Arab countries many girls cover their face,  so I think the fact that we can't work because of this simple issue is really frustrating. 

I can't see any reason that I can't work with a profile photo like this one for example:

 

29793775_878821545631839_5271133789521707008_o.jpg

 

 

I'm already working on other websites with profile photos wearing the Niqab (face cover) and customers where having no problem with that at all.

I hope you take into consideration girls like me who want to start earning money by themselves.

Regards,

Salma Hassan

Active Member
James T Member Since: Mar 28, 2018
2 of 36

Sad to hear that, but i'ts upwork policy, you will need to follow their rules if you want to work here.

you will need to show your face on profile picture or else they might suspend your account.

 

Active Member
Salma H Member Since: Apr 10, 2018
3 of 36

I think this is a really weird requirement to work here. I mean there are many ways to prove one's identity, and uploading a face recognized photo is the most unreliable one of them. I can easily pick any photo online and upload it as my profile picture, and no one would probably know!

Community Guru
Melissa T Member Since: Dec 5, 2014
4 of 36

@Salma H wrote:

I think this is a really weird requirement to work here. I mean there are many ways to prove one's identity, and uploading a face recognized photo is the most unreliable one of them. I can easily pick any photo online and upload it as my profile picture, and no one would probably know!


That's also against the rules here. You can easily Google search any image. People have had their accounts suspended for using a profile photo that was of someone else. The photo isn't to prove your identity, per se. It's to show who you are. That's a subtle distinction, but it's an important one. 

 

I'm sure that requiring a photo of your face seems weird to you, just as it would seem weird to me to cover my face. But, this isn't about what anyone thinks is weird or how anyone chooses to present herself, it's about the rules of the platform. 

Community Guru
Petra R Member Since: Aug 3, 2011
5 of 36

Salma, Upwork Support will work with you on this, don't worry!

 

Community Guru
Melissa T Member Since: Dec 5, 2014
6 of 36

Oh, Salma, this is a tricky one, right? I'm all for you earning your own income. I'm all for women all over the world, however they choose to present themselves, earning their own income. But, the rules of this platform are that you have to show your face in your profile photo. The "human element" in online freelancing is an important one for various reasons: the internet is largely impersonal and work is very personal, being able to see the face of the person with whom you are working brings the project from the anonymous internet into the realm of actual work done by actual people, it engenders trust. While your niqab in no way makes you less human, it does cover up a very defining human feature - your face. It's the same reason freelancers are not allowed to use profile photos in which they are wearing sunglasses - they visually obscure the face and serve to conceal identity. 

Community Guru
Kim F Member Since: Aug 26, 2015
7 of 36

No, there have been exceptions made in the past for women who wear the niqab.

See this thread: https://community.upwork.com/t5/Freelancers/Profile-picture-approval-help/m-p/428714

 

A profile picture wearing a niqab IS allowed - but you'll have to verify your identity.

 

Salma, I'm flagging your post to bring it to the attention of a moderator.

Community Guru
Melissa T Member Since: Dec 5, 2014
8 of 36

I'm relieved to learn about the exceptions for niqab - thanks Kim and Petra. My info was based on old knowledge (I recall a very old thread, maybe even elance era). Let's hear it for progress!

Active Member
Ayesha S Member Since: Mar 29, 2019
9 of 36

Hi dear, 

 

could u also help me in this regrad also?

 

Thanks a lot

Moderator
Goran V Moderator Member Since: Mar 24, 2017
10 of 36

Hi Ayesha,

 

Please share more details on how can we assist you. Also, please keep in mind that each user needs to upload a photo of them self. Thank you.


Untitled
TOP SOLUTION AUTHORS